Living with Complexity

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Overview

If only today's technology were simpler! It's the universal lament, but it's wrong.

We don't want simplicity. Simple tools are not up to the task. The world is complex; our tools need to match that complexity. Simplicity turns out to be more complex than we thought. In this provocative and informative book, Don Norman writes that the complexity of our technology must mirror the complexity and richness of our lives. It's not complexity that's the problem, it's bad design. Bad design complicates things unnecessarily and confuses us. Good design can tame complexity.Norman gives us a crash course in the virtues of complexity. But even such simple things as salt and pepper shakers, doors, and light switches become complicated when we have to deal with many of them, each somewhat different. Managing complexity, says Norman, is a partnership. Designers have to produce things that tame complexity. But we too have to do our part: we have to take the time to learn the structure and practice the skills. This is how we mastered reading and writing,driving a car, and playing sports, and this is how we can master our complex tools. Complexity is good. Simplicity is misleading. The good life is complex, rich, and rewarding — but only if it is understandable, sensible, and meaningful.

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Editorial Reviews

Times Higher Education - Geoffrey K. Pullum
... you will like Norman's calm voice, keen observations and sage counsel about what could be done. Read his book.
From the Publisher
"...you will like Norman's calm voice, keen observations and sage counsel about what could be done. Read his book." Geoffrey K. Pullum Times Higher Education
Core77 - Robert Blinn
As the world grows beyond the understanding of any one Renaissance man or woman,Donald Norman's missive is well timed. Every product designer is an interaction designer whether they want to be or not.
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Product Details

  • ISBN-13: 9780262014861
  • Publisher: MIT Press
  • Publication date: 10/29/2010
  • Pages: 312
  • Sales rank: 687,561
  • Product dimensions: 5.70 (w) x 8.10 (h) x 1.10 (d)

Meet the Author

Business Week has named Don Norman as one of the world's most influential designers. He has been both a professor and an executive: he was Vice President of AdvancedTechnology at Apple; his company, the Nielsen Norman Group, helps companies produce human-centered products and services; he has been on the faculty at Harvard, the University of California, SanDiego, Northwestern University, and KAIST, in South Korea. He is the author of many books, includingThe Design of Everyday Things, The Invisible Computer (MITPress, 1998), Emotional Design, and The Design of FutureThings.

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