Logistics and Fulfillment for e-business: A Practical Guide to Mastering Back Office Functions for Online Commerce

by Janice Reynolds

Overview

Logistics and fulfillment management (LFM) - the management of the flow of goods, services and information throughout a value chain - is becoming an important part of e-business. This text gives practical advice on the many aspects of logistics and fulfillment for e-business.

Product Details

ISBN-13:	9781040160404
Publisher:	CRC Press
Publication date:	04/15/2001
Sold by:	Barnes & Noble
Format:	eBook
Pages:	545
File size:	11 MB
Note:	This product may take a few minutes to download.

About the Author

Janice Reynolds is a writer, editor, speaker, and consultant in information technology and the Internet/intranet. Prior to starting her own consulting firm in 1995, Ms. Reynolds was the litigation manager of a large New York City law firm. She is the author of The Complete E-Commerce Book. She has edited numerous technical books and led several e-commerce development teams. Ms. Reynolds provides advice to numerous budding entrepreneurs as the 'E-commerce Expert' on Allbusiness.com. She also consults with established companies concerning their technical needs.

Table of Contents

INTRODUCTION CHAPTER 1: SETTING THE STAGE CHAPTER 2: MAKI NG THE MOVE: E-BUSINESS INFRASTRUCTURE CHAPTER 3: ADOPTING A B2B MODEL CHAPTER 4: THE E-TAILERS CHAPTER 5:THE PARTNERS:OUTSOURCING THE TECH CHAPTER 6: SHIPPING CHAPTER 7: LOGISTICS AND/OR FULFILLMENT MODELS CHAPTER 8: STRATEGIZING AND PLANNING FOR AN LFMS CHAPTER 9: FULFILLMENT: IN – HOUSE OR OUTSOURCE ? CHAPTER 10: EXPLOITING LOGISTICS AND FULFILLMENT TECHNOLOGY CHAPTER 11: IT'S ALL ABOUT THE CUSTOMER CHAPTER 12: THE 3RS GO GLOBAL