Lost Knowledge: Confronting the Threat of an Aging Workforce / Edition 1 by David W. DeLong | 9780195170979 | Hardcover | Barnes & Noble
Lost Knowledge: Confronting the Threat of an Aging Workforce / Edition 1

Lost Knowledge: Confronting the Threat of an Aging Workforce / Edition 1

by David W. DeLong
     
 

ISBN-10: 0195170970

ISBN-13: 9780195170979

Pub. Date: 09/09/2004

Publisher: Oxford University Press, USA

Executives today recognize that their firms face a wave of retirements over the next decade as the baby boomers hit retirement age. At the other end of the talent pipeline, the younger workforce is developing a different set of values and expectations, which creates new recruiting and employee retention issues. The evolution from an older, traditional,

Overview

Executives today recognize that their firms face a wave of retirements over the next decade as the baby boomers hit retirement age. At the other end of the talent pipeline, the younger workforce is developing a different set of values and expectations, which creates new recruiting and employee retention issues. The evolution from an older, traditional, highly-experienced workforce to a younger, more mobile, employee base poses significant challenges, particularly when considered in the context of the long-term orientation towards downsizing and cost cutting. This is a solution-oriented book to address one of the most pressing management problems of the coming years: How do organizations transfer the critical expertise and experience of their employees before that knowledge walks out the door? It begins by outlining the broad issues and providing tools for developing a knowledge-retention strategy and function. It then goes on to outline best practices for retaining knowledge, including knowledge transfer practices, using technology to enable knowledge retention, retaining older workers and retirees, and outsourcing lost capabilities.

Product Details

ISBN-13:
9780195170979
Publisher:
Oxford University Press, USA
Publication date:
09/09/2004
Edition description:
New Edition
Pages:
272
Sales rank:
1,051,791
Product dimensions:
9.30(w) x 6.20(h) x 0.80(d)

Table of Contents

Part I: The High Cost of Losing Intellectual Capital
1. The Landscape of Lost Knowledge
2. Diagnosing Strategic Impacts of Lost Knowledge
3. A Strategic Framework for Action
Part II: Evaluating Knowledge Retention Practices
4. Developing an HR Infrastructure for Knowledge Retention
5. Improving the Transfer of Explicit Knowledge
6. Transferring Implicit and Tacit Knowledge
7. Applying IT to Capture, Store, and Share Intellectual Capital
8. After the Knowledge is Gone
Part III: Implementing Retention Strategies
9. Stemming the Flow of Lost Knowledge: Stories of Early Adopters
10. Launching Retention Initiatives: Principles for Action
11. Overcoming Organizational Barriers to Knowledge Retention
12. Creating the Future: Thinking Strategically About Knowledge Retention
Notes
Index

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >