Love 'em or Lose 'em: Getting Good People to Stay / Edition 4

Love 'em or Lose 'em: Getting Good People to Stay / Edition 4

4.5 4
by Beverly Kaye, Sharon Jordan-Evans
     
 

ISBN-10: 1576755576

ISBN-13: 9781576755570

Pub. Date: 05/01/2008

Publisher: Berrett-Koehler Publ Inc

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and

…  See more details below

Overview

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.

Product Details

ISBN-13:
9781576755570
Publisher:
Berrett-Koehler Publ Inc
Publication date:
05/01/2008
Series:
Bk Business Series
Edition description:
Fourth Edition
Pages:
306
Product dimensions:
8.06(w) x 9.22(h) x 0.78(d)

Table of Contents

Prefacexi
Introduction: A.J.'s Exit1
1Ask, What Keeps You? Do you know what they want?5
2Buck, It Stops Here: Who's in charge of keeping them?16
3Careers, Support Growth: Are you building their future or are you in the way?23
4Dignity, Show Respect: Do they know that you respect them?33
5Enrich, Energize the Job: Do your people have to leave to find growth and challenge?42
6Family, Get Friendly: Avoid making your employees choose between work and family life50
7Goals, Expand Options: There are five career paths other than up58
8Hire, Fit Is It: Make a match or start from scratch68
9Information, Share It: Do you have it? Do you hoard it?81
10Jerk, Don't Be One: Are you one?89
11Kicks, Get Some: Are we having fun yet?98
12Link, Create Connections: If you build them, they will stay107
13Mentor, Be One: Are they learning from you?117
14Numbers, Run Them: Calculate the cost of loss126
15Opportunities, Mine, Them: Will they find them inside or outside?132
16Passion, Encourage It: Help them find the work they love--without leaving140
17Question: Reconsider the Rules: Which will you keep: the rules or the people?149
18Reward, Provide Recognition: Which matters more: praise or pay?158
19Space, Give It: Are your people on a short leash?172
20Truth, Tell It: The truth hurts--or does it?184
21Understand, Listen Deeper: When you tune out, you lose out--and they move out192
22Values, Define and Align: What matters most?201
23Wellness, Sustain It: Are they sick or tired?209
24X-ers & Other Generations Handle with Care They are different. Can you keep them?218
25Yield, Power Down: Give it up to keep them228
26Zenith, Go for it: Test your Retention Probability Index236
Quick-Start Guide243
Notes257
Index261
About the Authors267

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >