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Many managers abdicate their employee-retention responsibilities because they believe keeping workers mainly involves money, perks and benefits -- areas out of their control. Based on two years of research into ways companies keep their best and brightest workers, consultants Beverly Kaye and Sharon Jordan-Evans conclude that assumption is dead wrong. "We believe that managers and supervisors have the most critical role to play in winning the race for talent." They then offer, in alphabetical order, 26 strategies for accomplishing that goal -- starting with "Ask: What Keeps You Here?" and ending with "Zenith: Go For It." Seeking ways to keep your best employees from walking out the door? Then learn the ABCs of employee retention as spelled out in this instructive, accessible work.
Kaye, a career-development specialist, has also written Up Is Not the Only Way: A Guide to Developing Workforce Talent. If you're looking for help in bringing good workers on board in the first place, try Successful Hiring: A Practical Guide to Interviewing and Selecting Employees. Workers whose jobs have ended badly should check out Fired, Downsized or Laid Off : What Your Employer Doesn't Want You to Know About How to Fight Back.
Reviewed by MH - July 26, 2000