The M-factor: How the Millennial Generation Is Rocking the Workplace

Overview

The definitive guide to turning the Millennials’ great expectations into even greater results

The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about:

  • the mother who called HR ...
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The M-factor: How the Millennial Generation Is Rocking the Workplace

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Overview

The definitive guide to turning the Millennials’ great expectations into even greater results

The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about:

  • the mother who called HR to complain when her Millennial daughter got a mediocre performance review;
  • the new hire who dialed the CEO directly to tell him what the company could be doing better;
  • the young employee who revealed a confidential new product on her Facebook page before it was made public.

Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, “What do these Millennials want? Why are they so different? How do we get the good ones in the door? How do we keep them there without alienating the other generations?” Going forward, a company's success will depend upon knowing the answers to these questions, because they are the keys to motivating this new generation and to taking advantage of the amazing potential it possesses.

In The M-Factor, Baby Boomer Lynne Lancaster and Generation Xer David Stillman draw on cutting–edge case studies, findings from large–scale surveys, and hundreds of interviews to identify the seven trends essential for understanding and managing the Millennials: the role of the parents, entitlement, the search for meaning, great expectations, the need for speed, social networking, and collaboration. Observant, humorous, and savvy, this book—the ultimate guide to Millennials in the workplace—offers valuable insights and practical, take–action tips and solutions that Traditionalists, Boomers, Gen Xers, and even Millennials can use to bridge generational gaps, be more productive, and achieve organizational success like never before.

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Editorial Reviews

Publishers Weekly
Lancaster and Stillman, consultants and coauthors of When Generations Collide, give a David Attenborough–worthy documentation of the lifestyle and habits of the Millennial Nation, the generation born between 1982 and 2000. Marked by attentive, “helicopter” parents, schools that propagate high self-esteem, and an ingrained comfort with/dependency on technology, the Millennials are tarred as flighty, entitled, self-involved dilettantes, but Lancaster and Stillman encourage managers not to judge but to coach and tap into such Millennial talents as speed, social networking, and collaboration. Lively stories illustrate the generation gap and general communication failures between “Traditionalists,” “Boomers,” “Generation X-ers,” and “Millennials.” The authors do an earnest job in encouraging the generations to attempt to understand each other. Their thorough analysis of how various generations can complement each other makes a strong case for the value of younger people in the workplace—though anyone over the age of 25 will be horrified by the tales of young workers' parents agitating for their offsprings' promotions—with said offsprings' full blessing. (Apr.)
Publishers Weekly
“Lively stories illustrate the generation gap and general communication failures between ‘Traditionalists,’ ‘Boomers,’ ‘Generation X-ers,’ and ‘Millennials....’ [The authors’] thorough analysis of how various generations can complement each other makes a strong case for the value of younger people in the workplace.”
Sacramento Book Review
"A helpful guide to assimilating the Millennial generation into the workplace…they present a compelling case for multigenerational acceptance and provide information for allowing understanding all around."
Helen Thomas
"David Stillman and Lynne Lancaster have written a masterful book on ways to bridge the disconnect between the older generations and the brilliant operatives who have moved into the workplace. It’s a great guidebook to the current economic situation and provides smart, real-life solutions."
Don Tapscott
"Young people ARE transforming the workforce and overall it’s for the better, as their culture is the new culture of work. Read this thoroughly enjoyable and well-researched book to understand how to make it happen for your organization."
Jim Kouzes
"If you lead and work with Millennials—and very soon that will be all of us—you must take the time to absorb and enjoy The M-Factor."
Alyson Schafer
"A witty and insightful read that shatters the simplistic and degrading label of the ‘entitled generation’ and offers a new lens that shows the positive attributes of this next generation."
Richard Davis
"Understanding the Millennials is no longer an option; it’s a business necessity. Whether you hire and manage Millennials or are a Millennial yourself, The M-Factor will shed much-needed light on the workplace’s most promising-and misunderstood-generation."
Harvey Mackay
"Lancaster and Stillman have a laser-eye on the future of talent. Don’t just pick up this book and read it! Pick it up, study it, identify your generational blind spots, laugh out loud, and put these no-fail concepts to work."
David J. Skorton
"Millennials are a rapidly growing part of the nation’s workforce and one day soon will be leading our businesses and nonprofits. This readable, informative, thought-provoking book sets the stage for understanding and working well with these new colleagues. Put The M-Factor on your reading list."
Brian A. Gallagher
"The M-Factor teaches readers the most important lesson they’ll need for the workplace of tomorrow: how to turn the Millennials’ great expectations into even greater results."
From the Publisher
"Young people ARE transforming the workforce and overall it's for the better, as their culture is the new culture of work." —-Don Tapscott, coauthor of the New York Times bestseller Wikinomics
—Sacramento Book Review
“A helpful guide to assimilating the Millennial generation into the workplace…they present a compelling case for multigenerational acceptance and provide information for allowing understanding all around.”
—Helen Thomas
“David Stillman and Lynne Lancaster have written a masterful book on ways to bridge the disconnect between the older generations and the brilliant operatives who have moved into the workplace. It’s a great guidebook to the current economic situation and provides smart, real-life solutions.”
—Don Tapscott
“Young people ARE transforming the workforce and overall it’s for the better, as their culture is the new culture of work. Read this thoroughly enjoyable and well-researched book to understand how to make it happen for your organization.”
—Jim Kouzes
“If you lead and work with Millennials—and very soon that will be all of us—you must take the time to absorb and enjoy The M-Factor.
—Alyson Schafer
“A witty and insightful read that shatters the simplistic and degrading label of the ‘entitled generation’ and offers a new lens that shows the positive attributes of this next generation.”
—Richard Davis
“Understanding the Millennials is no longer an option; it’s a business necessity. Whether you hire and manage Millennials or are a Millennial yourself, The M-Factor will shed much-needed light on the workplace’s most promising-and misunderstood-generation.”
—Harvey Mackay
“Lancaster and Stillman have a laser-eye on the future of talent. Don’t just pick up this book and read it! Pick it up, study it, identify your generational blind spots, laugh out loud, and put these no-fail concepts to work.”
—David J. Skorton
“Millennials are a rapidly growing part of the nation’s workforce and one day soon will be leading our businesses and nonprofits. This readable, informative, thought-provoking book sets the stage for understanding and working well with these new colleagues. Put The M-Factor on your reading list.”
—Brian A. Gallagher
The M-Factor teaches readers the most important lesson they’ll need for the workplace of tomorrow: how to turn the Millennials’ great expectations into even greater results.”
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Product Details

  • ISBN-13: 9781400116676
  • Publisher: Tantor Media, Inc.
  • Publication date: 4/6/2010
  • Format: CD
  • Edition description: Unabridged CD
  • Sales rank: 1,077,964
  • Product dimensions: 5.50 (w) x 6.50 (h) x 1.00 (d)

Meet the Author

Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of When Generations Collide. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association, the Conference Board, the Internal Revenue Service, the National Security Agency, and the United Way. Lancaster lives in Sonoma, California, and Stillman lives in Minneapolis, Minnesota.

Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of When Generations Collide. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association, the Conference Board, the Internal Revenue Service, the National Security Agency, and the United Way. Lancaster lives in Sonoma, California, and Stillman lives in Minneapolis, Minnesota.

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