Macintosh Troubleshooting Pocket Guide

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Overview

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) ...

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Macintosh Troubleshooting Pocket Guide for Mac OS

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Overview

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that— like New York itself— it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type— there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

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Product Details

  • ISBN-13: 9780596004439
  • Publisher: O'Reilly Media, Incorporated
  • Publication date: 11/9/2002
  • Edition number: 1
  • Pages: 96
  • Product dimensions: 4.94 (w) x 6.54 (h) x 0.23 (d)

Meet the Author

is the co-founder of TekServe, NYC's leading Mac repair store. In the dark days of the Mac's decline, when his partner wanted to start servicing PCs as well, David drew a line in the sand. His faith has been rewarded, and Apple's resurgence has made David very happy, and very busy.

graduated from Cornell University in 1993 with a bachelor's in Applied & Engineering Physics. A systems engineer at Tekserve, Aaron has a Consulting and Graphic Design business, and also manages to spend a lot of time doing community organizing with the Humanist Movement in New York.

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Table of Contents

Foreword;
Chapter 1: Macintosh Troubleshooting Pocket Guide;
1.1 Introduction;
1.2 Avoid Going to Your Technician or Consultant in a Panic;
1.3 Being Prepared;
1.4 Crisis Situations;
1.5 Bombs and Crashes;
1.6 The System (OS 9.x and Earlier);
1.7 Mac OS X;
1.8 Mac OS X Passwords;
1.9 Mac OS X Multiple Users;
1.10 Printers;
1.11 Connecting Old Devices to New Macs;
1.12 SCSI, FireWire, and USB;
1.13 Monitors/Displays;
1.14 Memory;
1.15 Viruses;
1.16 Powerbooks and iBooks;
1.17 Communications, Internet, and AirPort;
1.18 File Sharing;
1.19 Other Questions;
Appendix A: Command Key Combinations;
A.1 Commands for Mac OS 9.x and below;
A.2 Commands for Mac OS 9.x and below and for Mac OS X;
A.3 Commands for Mac OS X only;

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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted April 27, 2003

    hard to know if useful

    Macintosh Troubleshooting pocket guide by David Learner and Aaron Freimark Review: unsure how helpful it will be Reviewer: Damian Heffernan from canberra, act Australia Two things about this book: Firstly it is actually a reprint of a FAQ that is available for download or viewing on a website, and secondly unless you actually have a problem it's quite hard to tell wether or not it will help. I have had a couple of the problems that are mentioned in this book and their advice is spot on so it may be safe to assume that they do actually know what they are talking about with regards to other problems. Books such as this are quite hard to rate as problems come up infrequently and each problem seems to have it's own unique features so a general guide may only get you out of trouble fifty percent of the time. That said this company is quite legendary when it comes to fixing Mac's so the book certainly has potential to be helpful if you do encounter standard problems. It would also save you hunting around for that A4 printout of the FAQ and it's quite a nice pocket sized reference book and a high quality printing. If you want a hard copy and aren't able to print this off the website then certainly buy this book.

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