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From the Publisher
"It is thought-provoking; it assembles a rich set of references and resources from general leadership theory. It has some extremely thorough and well written chapters and surveys. And above all it makes one think."
"This work is clearly targeted at academic librarians aspiring to leadership positions. Recommended for professional, personal, and library-school collections."
"A companion to The Next Library LeadershiP (Libraries Unlimited, 2003) this text focuses on the needs of the library and information sciences field, rather than on applying techniques taken from other disciplines. The articles discuss effective attributes and the development of leadership qualities, strategies and dispositions. They consistently distinguish between leadership and management, while explaining the close relationship between the two activities."
Reference & Research Book News
"This fine collection of essays provides a welcome introduction to the literature on leadership, ranging from exposition of management theory to administration of practical advice. Making a Difference includes articles that would be helpful to librarians at any stage of their careers. . . . Academic (and other) librarians who read this insightful and comprehensive text really can enhance their ability to make a difference as they lead their libraries further into the 21st century."
College & Research Libraries
". . .this is an excellent reference book for library managers and managers of the future. It is full of interesting information, discussions, data from surveys, along with helpful charts and self-assessment exercises on leadership. References to recent literature are useful, especially the review of available literature on library information studies. . . . In addition this volume is helpful for library managers when planning and setting short- and long-range goals. Overall this is a practical addition to the field of leadership in libraries."
The Australian Library Journal
"It is thought-provoking; it assembles a rich set of references and resources from general leadership theory. It has some extremely thorough and well written chapters and surveys. It is rigorous in its approach and descriptions . . . And above all it makes one think."