Making a World of Difference: IT in a Global Context / Edition 1

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $2.00
Usually ships in 1-2 business days
(Save 98%)
Other sellers (Hardcover)
  • All (13) from $2.00   
  • New (4) from $34.95   
  • Used (9) from $2.00   


A professional book that provides a context for the debate about the relationship of people and computers.
Read More Show Less

Product Details

Table of Contents

Series Preface
Pt. 1 IT in Society 1
1 Introduction 3
Studying IT in a Global Context 6
The Structure of the Book 9
2 Contemporary Society 13
Reflexive Modernization 13
Globalization and Diversity 18
The Information Age 24
3 Computers at Work 35
Data Information and Knowledge 36
The Role of IT 44
Improvisation and Appropriation 49
Power and Politics 56
Pt. 2 Changing Ways of Working 63
4 Shifting Identity 65
Computer Hardware Engineers in Comco 66
Computer Systems Administrators in US Co 74
GIS Scientists and District-Level Administrators in India 79
5 Teaming Up 93
Lotus Notes in Compound UK 94
Groupware and Teamwork: Aid or Hindrance? 102
Collaboration in Distributed Organizations 110
6 Reorganizing the Enterprise 123
Corporate Lending in UK Bank 124
Business Process Re-Engineering (BPR) 130
Enterprise Systems 136
7 Trust in Networks 151
Electronic Trading in the London Insurance Market 152
Inter-Organizational Systems (IOS) 158
E-Commerce 165
Pt. 3 Different Worlds 179
8 Culture as Context 181
Thai Values and an MRP System 182
An Information Company in Mexico 188
District Health Information Systems in South Africa 194
9 Working Across Cultures 207
Indian Software Developers in Jamaica 208
Collaboration between Finland and Yorubaland 214
Western MIS in China 221
Pt. 4 Conclusions 235
10 Designing for Diversity 237
Computers at Work 238
Themes for Researchers 246
Making a Better World with IT? 251
References 253
Author Index 267
Subject Index 269
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)