Making Connections: Readings in Relational Communication / Edition 3

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Making Connections: Readings in Relational Communication, Fifth Edition, is a unique collection of readings that provides a balanced, timely, and challenging set of perspectives on relational communication. Edited by Kathleen M. Galvin, the volume includes diverse selections from the recent work of top communication scholars and teachers, offering a balance between humanistic and social-science perspectives. Each reading exposes students to the latest developments in the ever-changing field of interpersonal communication.

* Employs the "lenses" of gender, family, and culture to view and make sense of relational communication
* Offers a well-rounded discussion of the links between communication competencies and relationships
* Features a developmental approach to relationships that addresses initiating, sustaining, and ending them
* Reflects direct applications of relational issues within contexts of family, friendships, and technology
* Explores issues relating to computer-mediated communication and new technologies in everyday life
* Provides detailed introductions to each section and articles that describe relevant theories or research
* Presents discussion questions at the end of each reading, helping students integrate and apply key points

* Includes ten new articles and nine updated articles
* Updates the technology section with all new essays about presenting the self online, the impact of the Internet on social tolerance, and living a wired life
* Updates the Instructor's Companion Website (, which contains an Instructor's Manual and Test Bank written by Courtney Waite Miller at Elmhurst College

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Editorial Reviews

A collection of student-friendly articles intended as a supplement for courses in interpersonal communication, exploring the connections between communication and the development, maintenance, and dissolution of significant relationships in varying contexts. Articles on subjects such as perceptual filters including culture and gender, and communication at work, include section and article introductions explaining key concepts, plus discussion questions. Annotation c. Book News, Inc., Portland, OR (
From the Publisher
"The fact that I've been using Making Connections since 1996 shows that it meets my needs and, more importantly, those of our students. . . . The strengths include the wide range of authors, the flexibility of each new edition to incorporate new research and new scholars, and the emphasis on relational contexts instead of the usual canon of chapters on 'the self' and 'nonverbal communication.'"—Bryan Crow, Southern Illinois University-Carbondale

"The chapters are very readable, even for undergraduates who have little or no experience reading primary texts, making it a great introduction to BOTH interpersonal communication and academic writing. I also really appreciate that the chapters focus on very specific topics and are written by leading researchers in that particular area—this is a key strength of the book!"—Melissa Broeckelman-Post, Ohio University

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Product Details

  • ISBN-13: 9781931719056
  • Publisher: Oxford University Press
  • Publication date: 10/1/1902
  • Edition description: Older Edition
  • Edition number: 3
  • Pages: 381

Meet the Author

Kathleen M. Galvin is a professor in the Department of Communication Studies at Northwestern University.

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Table of Contents

Each Part opens with an Introduction.

* = updated
** = new



*1. The Communication Process: Impersonal and Interpersonal—Kathleen M. Galvin and Charles A. Wilkinson

**2. Principles of Interpersonal Communication—Julia Wood

3. The Relational Perspective—William W. Wilmot

*4. Theories of Relational Communication—Lynn H. Turner and Richard West


5. Elements of Language—Rudolph F. Verderber and Kathleen S. Verderber

6. Listening and Feedback: The Other Half of Communication—Thomas E. Harris and John C. Sherblom

7. Helpful Listening and Responding—David Johnson

8. Elements of Nonverbal Communication—Mark L. Knapp and Judith A. Hall

**9. Technology as a Building Block—Brandon Grill


A. Perception and Self-Concept

10. Perceiving the Self—Ronald B. Adler and George Rodman

11. Four Important Cognitive Processes—Daniel J. Canary, Michael J. Cody, and Valerie L. Manusov

B. Perceptual Filters


12. The Necessity of Intercultural Communication—James Neuliep


**13. Family-of-Origin Influences—Kathleen M. Galvin, Carma L. Bylund, and Bernard J. Brommel


* 14. Growing Up Masculine, Growing Up Feminine—Julia T. Wood


15. Relationship Stages: A Communication Perspective—Mark L. Knapp and Anita L. Vangelisti

16. From Miscegenation to Multiculturism: Perceptions and Stages of Interracial Relationship Development—Anita K. Foeman and Teresa Nance

*17. Expressing Affection: A Vocabulary of Loving Messages—Charles A. Wilkinson and Lauren H. Grill

18. Face Management in Interpersonal Communication—William R. Cupach and Sandra Metts

*19. Belly Button Fuzz and a Wicky-Wacky Cake: Rituals in Our Personal Relationships—Carol J. S. Bruess

20. The What, When, Who, and Why of Nagging in Interpersonal Relationships—Kari P. Soule

21. Communicating Forgiveness—Douglas L. Kelley


*22. Collaborative Negotiation—Joyce L. Hocker and William W. Wilmot

**23. Difficult Conversations: How to Discuss What Matters Most—Douglas Stone, Bruce Patton, and Sheila Heen

24. I Can't Talk About It Now—Julia T. Wood

*25. Irresolvable Interpersonal Conflicts: Students' Perceptions of Common Topics, Possible Reasons for Persistence, and Communication Patterns—Courtney Waite Miller

26. Anti-Comforting Messages—Dale Hample

**27. Intercultural-Intimate Conflict: Major Obstacles—Stella Ting-Toomey and Leeva C. Chung

28. Lying—Mark L. Knapp and Anita L. Vangelisti


29. Relational Decline—Mark L. Knapp and Anita L. Vangelisti

30. The Dark Side—Brian H. Spitzberg

31. Why Marriages Fail—John Gottman

*32. The Worst Part Is, We Don't Even Talk Anymore: Post-Dissolutional Communication in Break Up Stories—Jody Koenig Kellas and Sai Sato


A. Family

33. Family Ground Rules—Elizabeth Stone

34. Claiming Family Identity Communicatively: Discourse Dependent Families—Kathleen M. Galvin

*35. Adult Siblings' Use of Relational Maintenance Across the Sibling Lifespan—Scott A. Myers

**36. Mother-Child Play: Collaboration or Power Struggle?—Steven R. Wilson, Felicia Roberts, and Elizabeth Munz

B. Friends

37. Being There for Friends—William K. Rawlins

38. Urban Tribes—Ethan Watters

*39. Communication in Cross-Gender Friendships—Lea Stewart, Pamela Cooper, Alan Stewart, and Sheryl Friedley

C. Technology

**40. Technology and Interpersonal Communication—Richard West and Lynn H. Turner

**41. The Future of the Internet III: The Internet and the Evolution of Social Tolerance—Lee Rainie and Janna Anderson

*42. Communicating in a Connected World—Katrina Shonbeck


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