Making the Patient Your Partner: Communication Skills for Doctors and Other Caregivers

Making the Patient Your Partner: Communication Skills for Doctors and Other Caregivers

by W. Sterling Edwards
     
 

ISBN-10: 0865692734

ISBN-13: 9780865692732

Pub. Date: 07/30/1997

Publisher: ABC-CLIO, Incorporated

Health professionals need to learn the communication skills that will create collaborative and mutually satisfying relationships with patients. The failure of doctors to relate effectively to patients results in noncompliance, malpractice suits, longer stays in hospitals and other negative outcomes. Interpersonal skills can be easily learned by studying the

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Overview

Health professionals need to learn the communication skills that will create collaborative and mutually satisfying relationships with patients. The failure of doctors to relate effectively to patients results in noncompliance, malpractice suits, longer stays in hospitals and other negative outcomes. Interpersonal skills can be easily learned by studying the techniques described by Gordon and Edwards. Using cases, interviews, dialogues, and vignettes, the authors provide effective models or blueprints for health professionals to follow.

Gordon is a psychologist who has pioneered internationally recognized effectiveness training programs widely used by teachers, parents, salesmen, managers, and other professionals. He has published six books that have sold over five million copies in 17 languages. In this work, he has enlisted the expertise of Edwards, a highly respected medical doctor and educator, to provide the necessary insider's view of the health profession. Together they make a convincing case for doctors to develop closer and more collaborative relationships with patients.

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Product Details

ISBN-13:
9780865692732
Publisher:
ABC-CLIO, Incorporated
Publication date:
07/30/1997
Pages:
238
Sales rank:
1,247,010
Product dimensions:
6.00(w) x 9.00(h) x 0.50(d)

Table of Contents

Dissatisfaction with Relationships with Patients

A Collaborative Model for Relating to Patients

Empathic Listening: Applications and Benefits

Roadblocks to Patient Communication

Self-Disclosure Skills for Health Care Professionals

Dealing Effectively with Conflicts

Helping Patients Cope with an Adverse Diagnosis

Special Problems Dealing with AIDS Patients

Helping Patients Maintain Hope

Helping Patients Find Meaning

Helping the Terminal Patient

Other Applications of Interpersonal Skills

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