Making Work Fun Really Works [NOOK Book]

Overview

This is the eBook version of the printed book.

This Element is an excerpt from Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (9780132343343) by James F. Parker. Available in print and digital formats.

How to make hard work fun and reap the benefits, throughout your organization.

People who enjoy their work do it better. They work harder. They deliver better customer ...

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Making Work Fun Really Works

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Overview

This is the eBook version of the printed book.

This Element is an excerpt from Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (9780132343343) by James F. Parker. Available in print and digital formats.

How to make hard work fun and reap the benefits, throughout your organization.

People who enjoy their work do it better. They work harder. They deliver better customer service. They come up with new ideas. Customers often told me what made Southwest different was its employees. They were friendly, efficient, and cheerful. They treated customers with warmth and hospitality. They acted like they enjoyed their jobs. I think, for the most part, they actually did. Don’t get me wrong….

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Product Details

  • ISBN-13: 9780132312523
  • Publisher: Pearson Education
  • Publication date: 7/28/2010
  • Series: FTPress Executive Briefs
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 5
  • File size: 283 KB

Meet the Author

James F. Parker served as Chief Executive Officer and Vice-Chairman of the Board of Southwest Airlines Co. from June 2001 through July 2004, three of the airline industry's most challenging years. He is a member of the Advisory Council for the MIT Leadership Center at MIT's Sloan Business School. A lawyer by trade, he spent 16 years as General Counsel of Southwest Airlines before being selected to lead the company. He is currently a member of the Board of Directors of Texas Roadhouse Restaurants, Inc.

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