While still the most comprehensive title in the market, making it suitable for courses in supervision, management, and administration, this revision has been streamlined into 17 student-friendly chapters (reduced from 20 in the previous edition) to better match the typical 15-week semester. Bennett/Hess use an extensive pedagogical framework to ensure student learning and provide an accessible text. Despite its comprehensive coverage, this book is very approachable for any level of student. Focusing on cutting-edge management principles, the book gives students an extensive introduction to the subject that will serve them in future careers.
Bennett/Hess present the theoretical information necessary to help students understand key concepts and provide explanations of how these theories apply to real-world situations.
NEW! New media coverage explores how police departments work with the media and how the media effects departments.
NEW! Thoroughly updated statistics and references, as well as updated media examples and vignettes provide current and engaging coverage of key topics in the course.
NEW! The latest news and research articles online?updated daily and spanning four years! InfoTrac College Edition is automatically packaged with every new student copy of this text. You and your students will have 4-month's free access to an easy-to-use online database of reliable, full-length articles (not abstracts) from hundreds of top academic journals and popular sources. Contact your Wadsworth/Thomson Learning representative for more information. Available to North American college and university students only. Journals subject to change.
NEW! New! InfoTrac College Edition exercises have been added to the end of each chapter to enhance student comprehension.
Real-world applications give students practical information on topics such as: problem-solving techniques (Ch. 5), time management strategies (Ch. 6), reporting and analyzing budget variances (Ch. 7), and Affirmative Action, EEO criteria, and how to deal with unions (Ch. 8).
Do You Know questions preview key topics at the beginning of each chapter to focus students on the chapter's most important concepts.
Key topics covered include leadership, team building, conflict resolution skills, and working with the media, resulting in better public relations.
NEW! Based on reviewer comments and in order to become more accessible, length has been considerably reduced. The following chapters are combined: Chapter 2 (The Role of the Manager in Law Enforcement) with Chapter 3 (The Manager and Leadership); Chapter 9 (Managers as Developers) with Chapter 10 (Training and Beyond); Chapter 11 (Motivation: Theory and Practice) with Chapter 12 (Morale: Fostering a "Can Do" Approach); Chapter 13 (Discipline and Problem Behaviors) with Chapter 15 (Conflict-It's Inevitable); and Chapters 18 (Law Enforcement Productivity) with Chapter 19 (Performance Appraisals and Evaluation).
NEW! Increased coverage of community policing and problem-oriented policing is now covered in Chapters 1, 17, and 20 and throughout the text where appropriate.
NEW! Chapter 1 now covers politics and its effect on police departments.
NEW! Includes new coverage of technology such as short and long term planning, (i.e. budgets, records, disbursements), use in training, investigations, officer deployment, and use in patrol cars.
NEW! New information is provided on how departments conduct research and implement plans for meeting internal and external goals (i.e. budgets and new programs).
Emphasizing the ways that theory applies to work situations, Bennett, a former Chief of Police, and Hess, an instructor at Normandale Community College in Minnesota, incorporate many examples to share information on subjects such as using technology to increase productivity, community policing, conducting research and implementation plans, and working with the media. They also provide time management tips, motivation techniques, and conflict and stress management systems. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Product dimensions: 8.20 (w) x 10.40 (h) x 1.30 (d)
Meet the Author
The late Wayne W. Bennett graduated from the FBI National Police Academy, held an LLB degree in law, and served as the Director of Public Safety for the Edina, Minnesota, Police Department as well as Chief of Police of the Boulder City, Nevada, Police Department.
Kären Matison Hess holds a Ph.D. in English and in instructional design from the University of Minnesota and a Ph.D. in criminal justice from Pacific Western University. Dr. Hess has also co-authored eight texts on criminal justice. She is a member of the Academy of Criminal Justice Sciences, the American Association of University Women, the American Correctional Association, the American Society for Industrial Security, the American Society of Criminologists, the Association for Supervision and Curriculum Development, the International Association of Chiefs of Police, the Justice Research and Statistics Association (JRSA), and the Police Executive Research Forum. She is also a fellow and a member of the foundation board of the Text and Academic Authors Association.
PART ONE: MANAGEMENT AND SUPERVISION: AN OVERVIEW.
1.The Law Enforcement Organization.
2. The Role of the Manager in Law Enforcement. PART TWO: BASIC MANAGEMENT / PERSONAL SKILLS.
3. Communication: A Critical Management Skill.
4. Problem Solving and Decision-Making.
5. Time Management: Minute by Minute.
6. Budgeting and Managing Costs Creatively.
7. Hiring Personnel and Dealing with Unions. PART THREE: MANAGERS AND THE SKILLS OF OTHERS.
8. Training and Beyond.
9. Promoting Growth and Development.
10. Motivation and Morale. PART FOUR: MANAGING PROBLEMS.
11. Discipline and Problem Behaviors.
12. Complaints and Grievances.
13. Conflict-It's Inevitable.
14. Stress. PART FIVE: GETTING THE JOB DONE… THROUGH OTHERS.
15. Deploying Law Enforcement Resources and Improving Productivity.
16. Performance Appraisals and Evaluation.
17. Managing for the Future.