Management Communication / Edition 1

Management Communication / Edition 1

by Arthur H. Bell, Dayle M. Smith
     
 

ISBN-10: 0471239712

ISBN-13: 9780471239710

Pub. Date: 01/28/1999

Publisher: Wiley

Whatever your career objectives, you'll most likely need good communication skills to achieve your goals. With Arthur H. Bell and Dayle M. Smith's Management Communication, 2nd Edition, you'll build essential writing, speaking, and listening skills that you can rely on throughout your career.  See more details below

Overview

Whatever your career objectives, you'll most likely need good communication skills to achieve your goals. With Arthur H. Bell and Dayle M. Smith's Management Communication, 2nd Edition, you'll build essential writing, speaking, and listening skills that you can rely on throughout your career.

Product Details

ISBN-13:
9780471239710
Publisher:
Wiley
Publication date:
01/28/1999
Edition description:
Older Edition
Pages:
560
Product dimensions:
7.86(w) x 8.92(h) x 0.84(d)

Table of Contents

Ch. 1Communication architecture for professional success3
Ch. 2A process for management writing41
Ch. 3Individual and collaborative styles for management writing67
Ch. 4Oral presentations94
Ch. 5Listening123
Ch. 6Formats and techniques for business letters139
Ch. 7Saying "yes" and "no" in correspondence167
Ch. 8Persuasive messages202
Ch. 9Effective memos and E-mail225
Ch. 10Short and long reports245
Ch. 11Proposals and business plans307
Ch. 12Graphic aids for documents and presentations329
Ch. 13The career search, resumes, and follow-up communications357
Ch. 14Guidelines for interviewees and interviewers400
Ch. 15Managing meetings and telephone work417
Ch. 16Ethics and law for management communication433
Ch. 17Gender communication453
Ch. 18Crisis communication and media relations464
Ch. 19Communication for intercultural management473

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >