Management Consultancy: Boundaries and Knowledge in Action

Overview

Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? This book presents research from a three year long 'fly-on-the-wall study' of consulting projects and challenges our taken for granted view of consultancy.

It draws on and integrates theories ...

See more details below
Paperback
$37.51
BN.com price
(Save 6%)$39.95 List Price
Other sellers (Paperback)
  • All (3) from $19.95   
  • New (1) from $37.51   
  • Used (2) from $19.95   
Management Consultancy: Boundaries and Knowledge in Action

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$18.99
BN.com price
(Save 44%)$33.99 List Price
Sending request ...

Overview

Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? This book presents research from a three year long 'fly-on-the-wall study' of consulting projects and challenges our taken for granted view of consultancy.

It draws on and integrates theories of knowledge and social boundaries to reveal a picture of complex and shifting insider-outsider relationships. Here, the outsider or expert status of consultants in relation to their clients cannot be assumed in their day-to-day project interactions. Different actors, roles, and types of knowledge are involved in an interactive and dynamic process where various boundaries are constructed, reinforced, negotiated and transformed. The chapters selectively explore these dynamics, revealing the importance of boundary complexity, the role of humour and challenge in often tense relationships, and the importance of shared knowledge domains such as sector knowledge.

This in-depth analysis of inter-organizational project teams also covers a wide range of consultancy contexts, drawing on cases studies which include:
* a US-based strategy firm and a multinational client,
* the public and private sectors,
* a sole practitioner consultant,
* IT implementation in financial services.

The book is important for all those with an interest in management consultancy, project working and management knowledge as well as in innovation/change, inter-organizational relations, boundaries and professional services. The authors include some of the leading research experts on management consultancy as well as a former management consultant and current expert in management learning.

Read More Show Less

Product Details

  • ISBN-13: 9780199593750
  • Publisher: Oxford University Press
  • Publication date: 7/22/2010
  • Pages: 256
  • Sales rank: 1,402,773
  • Product dimensions: 6.10 (w) x 9.10 (h) x 0.60 (d)

Meet the Author

Andrew Sturdy is Professor of Organizational Behaviour and Head of Department, at the Department of Management, University of Bristol, UK. Previously he was Professor of Organizational Behaviour at Warwick Business School, University of Warwick. His work on management consultancy spans over a decade and is widely cited in academic and popular media. In addition to his research work with diverse client and consulting organizations, he advises various government agencies on the use of management consultancy. He is currently leading a research project on internal consultancy, funded by the UK Economic and Social Research Council (ESRC).

Timothy Clark is Professor of Organizational Behaviour at Durham Business School, Durham University. Over the past fifteen years he has conducted a series of research projects into different aspects of consultancy work and, more recently, focused on the role of management gurus. These have resulted in a series of influential publications, including Managing Consultants (1995, Open University Press) and Critical Consulting: New Perspectives on the Management Advice Industry (2002, Blackwell, with R. Fincham). He is a General Editor of Journal of Management Studies, and co-editor of the forthcoming Oxford Handbook of Management Consulting.

Robin Fincham is Professor of Organizational Behaviour at Stirling University UK. His work spans areas of management consulting, management knowledge and expert labour, and previously he has researched into information technologies.

Karen Handley is Senior Lecturer in HRM and Organizational Behaviour at Oxford Brookes University Business School. Before entering academia, she worked in the financial services industry and as a management consultant at PricewaterhouseCoopers. Karen's research interests include management learning, consultancy, and project-based organizations. She is also involved in pedagogic research and is currently Assistant Director of a research project, Engaging Students with Assessment Feedback, funded by the Higher Education Academy.

Read More Show Less

Table of Contents

1. Consultancy, Knowledge, and Boundaries
2. Boundaries and Knowledge Flow
3. The Case Studies
4. Re-thinking Potentials for Knowledge Flow
5. Outside Expertise and 'Sector Knowledge'
6. Challenge - Testing Boundaries
7. Humour and Boundary Tensions
8. Conclusion - Beyond Boundaries and Projects

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)