- Shopping Bag ( 0 items )
Part I: So You Want to Be a Manager.
Chapter 1: You’re a Manager – Now What?
Chapter 2: Lead, Follow or Get Out of the Way.
Part II: Managing People.
Chapter 3: Making the Million-Pound Decision: Recruitment and Selection.
Chapter 4: Inspiring Employees to Better Performance.
Chapter 5: Coaching, Mentoring and Development.
Part III: Making Things Happen.
Chapter 6: Setting Goals and Targets.
Chapter 7: Being an Expert at Performance Appraisal and Management.
Chapter 8: Being an Expert Manager within Your Environment.
Part IV: Working with (Other) People.
Chapter 9: Knowing and Understanding Your Stakeholders.
Chapter 10: Communicating Effectively.
Chapter 11: Working Together in Teams and Groups.
Chapter 12: Managing Flexible Workers.
Part V: Tough Times for Tough Managers.
Chapter 13: Understanding and Managing Risk.
Chapter 14: Dealing with Ethics and Offi ce Politics.
Chapter 15: Managing Change at Work.
Chapter 16: Setting Standards and Enforcing Them: Employee Discipline.
Chapter 17: Handling Resignations, Dismissals and Redundancies.
Part VI: Tools and Techniques for Managing.
Chapter 18: Budgeting and Accounting.
Chapter 19: Harnessing the Power of Technology.
Chapter 20: Formulating Strategies for Being a Global Manager.
Chapter 21: Keeping Track of Management Trends.
Part VII: The Part of Tens.
Chapter 22: Ten Common Management Mistakes.
Chapter 23: Ten Common Management Myths.
Chapter 24: Ten Great Ways to Engage Your Employees (and Keep Them Engaged!).
Chapter 25: Ten (Plus Two) Classic Business Books You Need to Know About.