Management: Leading People and Organizations in the 21st Century / Edition 2

Management: Leading People and Organizations in the 21st Century / Edition 2

by Gary Dessler
     
 

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ISBN-10: 0130177806

ISBN-13: 9780130177803

Pub. Date: 07/18/2000

Publisher: Pearson Education

With intriguing themes integrated throughout the text, Dessler's book is truly one of a kind. Here are some of the features you'll find in the second edition:

  • Enhanced e-business and technology coverage, with new "Managing @ the Speed of Thought" features in each chapter that discuss how managers use screen shots to further

Overview

With intriguing themes integrated throughout the text, Dessler's book is truly one of a kind. Here are some of the features you'll find in the second edition:

  • Enhanced e-business and technology coverage, with new "Managing @ the Speed of Thought" features in each chapter that discuss how managers use screen shots to further illustrate issues and to show how technology and e-business issues are affecting managers today.
  • Globalization—one of the key trends in management is sure to continue in the new century, and will continue to affect managers in organizations of all sizes. Dessler covers globalization with a full chapter early on, giving you an early introduction to this vital topic.
  • People and human behavior are key to successful management. "The People Side of Managing" boxes emphasize the importance of the behavioral aspects of managing, and "Entrepreneurs in Action" boxes stress the increasing significance of smaller companies in today's business environment.
  • "You Be the Consultant," a continuing case that focuses on KnitMedia, a music and entertainment company, is a fun and interactive feature that asks you to put yourself in the place of KnitMedia managers, and make management decisions for the company.
  • A five-part integrated set of Video Cases, corresponding to video filmed on location at KnitMedia's offices, appears at the end of each major part of the text.

New to the Second Edition!

myPHLIP—your personal guide to free on-line resources for Management, Second Edition. Featuring one-click access to allof the resources created by our award-winning team of educators, myPHLIP provides a personalized view of great new resources as well as those you have trusted throughout the years. myPHLIP gives students and faculty the best business resources available.

Product Details

ISBN-13:
9780130177803
Publisher:
Pearson Education
Publication date:
07/18/2000
Edition description:
Older Edition
Pages:
577
Product dimensions:
8.24(w) x 10.32(h) x 1.12(d)

Table of Contents

Preface xvii
A Note to the Student About KnitMedia xxv
PART 1 THE ENVIRONMENT OF MANAGING 1(96)
Managing in the 21st Century
1(40)
Managing in a Global Environment
41(29)
Managing in a Cultural and Ethical Environment
70(27)
PART 2 PLANNING 97(92)
Making Decisions
97(32)
Planning and Setting Objectives
129(29)
Strategic Management
158(31)
PART 3 ORGANIZING 189(101)
The Fundamentals of Organizing
189(32)
Designing Organizations to Manage Change
221(28)
Staffing the Organization
249(41)
PART 4 LEADING 290(163)
Being a Leader
290(29)
Motivating Employees Today
319(42)
Communicating in Today's Organizations
361(30)
Managing Groups and Teams
391(27)
Managing Organizational and Cultural Change
418(35)
PART 5 CONTROLLING 453(70)
Controlling and Building Commitment
453(70)
Module A Managing Operations and Services
482(27)
Module B Managing with Information Technology
509(14)
Endnotes 523(25)
Glossary 548(11)
Photo Credits 559(1)
Name Index 560(4)
Subject Index 564

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