Management / Edition 12

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Like its predecessors this updated and revised edition balances core theories, research insights and key concepts with current trends and practical developments. Frequent realistic examples are used to help readers clearly relate the subject matter to actual applications of small/large, local/global and manufacturing/service organizations. A new chapter explores the organizational environment, focusing on competitive advantage and quality operations management in today's dynamic times. The coverage of teamwork has been expanded. A variety of fresh anecdotal vignettes and self-assessments introduces each chapter and one case study can be found at its conclusion.
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Editorial Reviews

New edition of a text that introduces the essentials of management as they apply within the contemporary work environment, with a focus on the dynamics of management in the context of a challenging and new work environment. Schermerhorn (management, Ohio U. College of Business) presents 18 chapters that cover management today; context (historical foundations, global dimensions, and ethical behavior and responsibility); planning, strategic management and entrepreneurship, and controlling; organization; and leadership. The included CD-ROM contains video cases. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9781118113929
  • Publisher: Wiley
  • Publication date: 10/16/2012
  • Edition description: Older Edition
  • Edition number: 12
  • Pages: 624
  • Sales rank: 141,394
  • Product dimensions: 8.70 (w) x 11.10 (h) x 1.00 (d)

Meet the Author

Dr. John R. Schermerhorn, Jr., is the Charles G. O'Bleness Professor of Management in the College of Business at Ohio University, and formerly served as Director of the Ohio University for Southeast Asian Studies. He earned a Ph.D. in organizational behavior from Northwestern University, and an M.B.A. (with distinction) in management and international business from New York University. Dr. Schermerhorn previously taught at Tulane University, The University of Vermont, and Southern Illinois University at Carbondale, where he served as Head of the Department of Management and Associate Dean of the College of Business Administration.

A specialist in general management, organizational change and interorganizational cooperation, his clients have included Corning Glass Works, Pepsico, Inc., American Bankers Association, New England Hospital Assembly, Egyptian General Petroleum Corporation, Petroleos de Venezuela, and the Vietnam Training Center for Radio and Television, among other organizations.

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Table of Contents

Ch. 1 The dynamic new workplace 2
Ch. 2 Management - past to present 32
Ch. 3 Ethical behavior and social responsibility 56
Ch. 4 Environment, organizational culture, and diversity 84
Ch. 5 Global dimensions of management 110
Ch. 6 Entrepreneurship and small business 138
Ch. 7 Information and decision making 162
Ch. 8 Planning and controlling 188
Ch. 9 Strategic management 216
Ch. 10 Organizing 244
Ch. 11 Organizational design and work processes 270
Ch. 12 Human resource management 292
Ch. 13 Leading 320
Ch. 14 Motivation - theory and practice 348
Ch. 15 Individual behavior and performance 376
Ch. 16 Teams and teamwork 402
Ch. 17 Communication and interpersonal skills 434
Ch. 18 Change leadership 462
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