Management Mistakes in Healthcare: Identification, Correction, and Prevention

Management Mistakes in Healthcare: Identification, Correction, and Prevention

by Paul B. Hofmann
     
 

ISBN-10: 0521535948

ISBN-13: 9780521535946

Pub. Date: 04/01/2010

Publisher: Cambridge University Press

This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare…  See more details below

Overview

This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes.

Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.

Product Details

ISBN-13:
9780521535946
Publisher:
Cambridge University Press
Publication date:
04/01/2010
Edition description:
New Edition
Pages:
276
Product dimensions:
6.70(w) x 9.60(h) x 0.70(d)

Table of Contents

Foreword
1Acknowledging and examining management mistakes3
2The context of managerial mistakes28
3Identifying, classifying, and disclosing mistakes40
4What medical errors can tell us about management mistakes74
5Correcting and preventing management mistakes84
6A question of accountability103
7Medical errors : Paradise Hills Medical Center commentary119
8Nursing shortage : Metropolitan Community Hospital commentary135
9Information technology setback : Heartland Healthcare System commentary155
10Inept strategic planning : Southwestern Regional Healthcare System commentary165
11Public relations fiasco, George C. Fremont Community Hospital commentary173
12Ineffectual governance : Pleasant Valley Regional Health System commentary180
13Failed hospital merger : Richland River Valley Healthcare System commentary201
14UK review of selected cases215
15Lessons learned : insights and admonitions225

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >