Management Practices In High-Tech Environments

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $2.98
Usually ships in 1-2 business days
(Save 98%)
Other sellers (Hardcover)
  • All (7) from $2.98   
  • New (5) from $84.95   
  • Used (2) from $2.98   


The concept of innovation management and learning organizations concepts strongly emphasize the high role of human/intellectual capital in the company and the crucial function of knowledge in modern society. However, there is often a paradox between managerial language and actual practice in many organizations: on one hand, knowledge-workers are perceived as the most valued members of organizations while, on the other, they are being manipulated and "engineered"—commonly driven to burn-out, and deprived of family life.

All this leads to the emergence of new organizational phenomena that, up to now, have been insufficiently analyzed and described. Management Practices in High-Tech Environments studies this issue thoroughly from an international, comparative, cross-cultural perspective, presenting cutting-edge research on management practices in American, European, Asian and Middle-Eastern high-tech companies, with particular focus on fieldwork-driven, but reflective, contributions.

Read More Show Less

Product Details

  • ISBN-13: 9781599045641
  • Publisher: IGI Global
  • Publication date: 4/30/2008
  • Series: Premier Reference Source Series
  • Pages: 428
  • Product dimensions: 8.50 (w) x 11.30 (h) x 1.30 (d)

Table of Contents

Sect. I The High-Tech Workplace

Ch. I "Boundary-Spanning" Practices and Paradoxes Related to Trust Among People and Machines in a High-Tech Oil and Gas Environment Vidar Hepso Hepso, Vidar 1

Ch. II The Information Society: A Global Discourse and its Local Translation into Regional Organizational Practices Ester Barinaga Barinaga, Ester 18

Ch. III High-Tech Workers, Management Strategy, and Globalization Jasmine Folz Folz, Jasmine 42

Ch. IV Language Norms and Debate in Hybrid Research Organizations Kate Hayes Hayes, Kate Anneke Fitzgerald Fitzgerald, Anneke 58

Sect. II The Knowledge Worker

Ch. V High-Tech Meets End-User Marc Steen Steen, Marc 75

Ch. VI Professional Dimension of IT Specialists' Social Role Agnieszka Pastula Pastula, Agnieszka 94

Ch. VII Employee Turnover in the Business Process Outsourcing Industry In India Aruna Ranganathan Ranganathan, Aruna Sarosh Kuruvilla Kuruvilla, Sarosh 110

Ch. VIII Old and New Timings in a High-Tech Firm Pauline Gleadle Gleadle, Pauline 133

Ch. IX Trustworthiness as an Impression Dominika Latusek Latusek, Dominika 152

Sect. III Workplace Relations and Power

Ch. X Social Relations and Knowledge Management Theory and Practice Marie-Josee Legault Legault, Marie-Josee 167

Ch. XI "We Make Magic Here"; Exploring Social and Cultural Practices Within a Global Software Organization in India Marisa D'Mello D'Mello, Marisa 191

Ch. XII Outsourcing in High-Tech Corporations: Voices of Dissent, Resistance, and Complicity in a Computer Programming Community Eric Pineiro Pineiro, Eric Peter Case Case, Peter 209

Ch. XIII Power and Ethics in IS Evaluation Jose-Rodrigo Cordoba Cordoba, Jose-Rodrigo Wendy Robson Robson, Wendy228

Ch. XIV Critical Insights into NHS Information Systems Deployment Rajneesh Chowdhury Chowdhury, Rajneesh Alan Nobbs Nobbs, Alan 245

Ch. XV Managerial Image, Social Capital, and Risk in a Czech Engineering Enterprise Ben Passmore Passmore, Ben 265

Sect. IV Self Management

Ch. XVI Self-Entrepreneurial Careers: Current Management Practices in Swiss ICT Work Elisabeth K. Kelan Kelan, Elisabeth K. 282

Ch. XVII Reflections on Organizing and Managing in Self-Managed Knowledge-Work Teams: A Constructionist Turn James J. Keenan Keenan, James J. 298

Ch. XVIII The Entrepreneurial Constitution of High-Tech Work Environments Maria Aggestam Aggestam, Maria 316

Ch. XIX Identifying Flexibilities Marja-Liisa Trux Trux, Marja-Liisa 330

Ch. XX Disciplining Innovation? Mobile Information Artefacts in a Telco Innovation Center Chris Russell Russell, Chris 351

Compilation of References 367

About the Contributors 401

Index 406

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)