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Management Practices In High-Tech Environments

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Overview

The concept of innovation management and learning organizations concepts strongly emphasize the high role of human/intellectual capital in the company and the crucial function of knowledge in modern society. However, there is often a paradox between managerial language and actual practice in many organizations: on one hand, knowledge-workers are perceived as the most valued members of organizations while, on the other, they are being manipulated and "engineered"—commonly driven to burn-out, and deprived of family life.

All this leads to the emergence of new organizational phenomena that, up to now, have been insufficiently analyzed and described. Management Practices in High-Tech Environments studies this issue thoroughly from an international, comparative, cross-cultural perspective, presenting cutting-edge research on management practices in American, European, Asian and Middle-Eastern high-tech companies, with particular focus on fieldwork-driven, but reflective, contributions.

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Product Details

  • ISBN-13: 9781599045641
  • Publisher: IGI Global
  • Publication date: 4/30/2008
  • Series: Premier Reference Source Series
  • Pages: 428
  • Product dimensions: 8.50 (w) x 11.30 (h) x 1.30 (d)

Table of Contents

Sect. I The High-Tech Workplace

Ch. I "Boundary-Spanning" Practices and Paradoxes Related to Trust Among People and Machines in a High-Tech Oil and Gas Environment Vidar Hepso Hepso, Vidar 1

Ch. II The Information Society: A Global Discourse and its Local Translation into Regional Organizational Practices Ester Barinaga Barinaga, Ester 18

Ch. III High-Tech Workers, Management Strategy, and Globalization Jasmine Folz Folz, Jasmine 42

Ch. IV Language Norms and Debate in Hybrid Research Organizations Kate Hayes Hayes, Kate Anneke Fitzgerald Fitzgerald, Anneke 58

Sect. II The Knowledge Worker

Ch. V High-Tech Meets End-User Marc Steen Steen, Marc 75

Ch. VI Professional Dimension of IT Specialists' Social Role Agnieszka Pastula Pastula, Agnieszka 94

Ch. VII Employee Turnover in the Business Process Outsourcing Industry In India Aruna Ranganathan Ranganathan, Aruna Sarosh Kuruvilla Kuruvilla, Sarosh 110

Ch. VIII Old and New Timings in a High-Tech Firm Pauline Gleadle Gleadle, Pauline 133

Ch. IX Trustworthiness as an Impression Dominika Latusek Latusek, Dominika 152

Sect. III Workplace Relations and Power

Ch. X Social Relations and Knowledge Management Theory and Practice Marie-Josee Legault Legault, Marie-Josee 167

Ch. XI "We Make Magic Here"; Exploring Social and Cultural Practices Within a Global Software Organization in India Marisa D'Mello D'Mello, Marisa 191

Ch. XII Outsourcing in High-Tech Corporations: Voices of Dissent, Resistance, and Complicity in a Computer Programming Community Eric Pineiro Pineiro, Eric Peter Case Case, Peter 209

Ch. XIII Power and Ethics in IS Evaluation Jose-Rodrigo Cordoba Cordoba, Jose-Rodrigo Wendy Robson Robson, Wendy228

Ch. XIV Critical Insights into NHS Information Systems Deployment Rajneesh Chowdhury Chowdhury, Rajneesh Alan Nobbs Nobbs, Alan 245

Ch. XV Managerial Image, Social Capital, and Risk in a Czech Engineering Enterprise Ben Passmore Passmore, Ben 265

Sect. IV Self Management

Ch. XVI Self-Entrepreneurial Careers: Current Management Practices in Swiss ICT Work Elisabeth K. Kelan Kelan, Elisabeth K. 282

Ch. XVII Reflections on Organizing and Managing in Self-Managed Knowledge-Work Teams: A Constructionist Turn James J. Keenan Keenan, James J. 298

Ch. XVIII The Entrepreneurial Constitution of High-Tech Work Environments Maria Aggestam Aggestam, Maria 316

Ch. XIX Identifying Flexibilities Marja-Liisa Trux Trux, Marja-Liisa 330

Ch. XX Disciplining Innovation? Mobile Information Artefacts in a Telco Innovation Center Chris Russell Russell, Chris 351

Compilation of References 367

About the Contributors 401

Index 406

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