Management Research Methods

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Management Research Methods, first published in 2007, is a comprehensive guide to the design and conduct of research in management-related disciplines such as organisational behaviour, human resource management, industrial relations, and the general field of management. Specifically, the text begins by providing an overview of the research process and in subsequent chapters explains the major types of design used in management research (correlational field studies, experimental and quasi-experimental designs, case studies, historical analysis, and action research). There are also chapters that describe the methods of data collection (interviews, questionnaires, documentation and observation) commonly employed by management researchers. In addition, the text examines the issues of reliability and validity, the construction of multi-item scales, and the methods of quantitative and qualitative analysis. The text concludes with a practical guide explaining how to report research findings and a discussion of the ethical issues in the conduct and practice of research.

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'It does just what it says on the cover …' The Times Higher Education Supplement
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Product Details

  • ISBN-13: 9780521694285
  • Publisher: Cambridge University Press
  • Publication date: 7/31/2007
  • Edition description: New Edition
  • Pages: 348
  • Sales rank: 743,968
  • Product dimensions: 6.18 (w) x 9.33 (h) x 0.71 (d)

Meet the Author

Phyllis Tharenou is the Dean of Research in the Division of Business, University of South Australia.

Ross Donohue is a lecturer in the Department of Management, Monash University.

Brian Cooper is a lecturer in the Department of Management, Monash University.

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Read an Excerpt

Management Research Methods
Cambridge University Press
9780521694285 - Management Research Methods - by Phyllis Tharenou, Ross Donohue, and Brian Cooper

Part 1


1 The research process


At the end of this chapter you will be able to:

describe the overall research process;

describe each step in the research process and explain why it is conducted;

develop a research question and hypotheses;

differentiate between research questions and hypotheses;

discriminate between independent and dependent variables and give examples of each;

explain what control, mediator, and moderator variables are;

define ‘theory’

explain why you need theory to generate research questions and hypotheses;

describe what an empirical study is;

explain how an empirical study can test the relationship between independent and dependent variables;

summarise the use of empirical studies to write aliterature review;

define ‘causality’

explain why causality is difficult to establish; and

outline the broad types of research designs used and methods of data collection.


Overview of the research process 4
Developing the research question 5
Finding the theory or underlying frameworks 6
Finalising the specific research questions or hypotheses 11
Choosing the research design 16
Choosing the method(s) of data collection 21
Choosing the method(s) of data analysis 25
Interpreting the results against the research questions or hypotheses 26
Reporting the findings 26
Conclusion 27
References 28
Chapter review questions 28

Overview of the research process

This chapter presents an overview of the research process, from generating the idea to writing up the research report. The first section covers in detail:

•  developing the research question;

•  finding the theory;

•  how to critique past studies; and

•  how to develop hypotheses and consider issues in relation to causality.

      The second section of this chapter examines how to design the study, the different kinds of research methods available, the use, type, and design of measures, how to initially manage the data, the broad categories of approaches for analysing the results, and how to write up the results and the overall project. These issues are explained only briefly in this chapter, as they are covered in depth in other chapters to which the reader is directed.

   The research process may be thought of according to the following stages:

•  Developing the research question.

•  Finding the theory or underlying frameworks.

•  Finalising the specific research questions or hypotheses.

•  Choosing the research design.

•  Choosing the method(s) of data collection.

•  Choosing the method(s) of data analysis.

•  Interpreting the results against the research questions or hypotheses.

•  Reporting the findings.

Developing the research question

The first step in beginning a research project is to decide: What is the research question? A research question is a question about the problem to be addressed; it is therefore focused on the content of the topic of interest (i.e., substantive). According to Graziano and Raulin (1993), the research question:

•  is a statement about the expected relationship between variables;

•  is a question; and

•  implies the possibility of an empirical test.

   An empirical test is where data are gathered specifically to test the research question. Empirical tests may be conducted on primary data (e.g., data directly gathered by the researcher), or on data obtained from secondary sources (e.g., archival data, company documentation, or company or public records). Whatever the type, the data are analysed expressly for the purpose of answering the question. The research question might begin as: ‘What causes people to advance into management?’ This question, however, is too broad, so the researcher might change it to: ‘What are the organisational and individual factors that cause people to advance into management?’ This question may still be too broad, and so the researcher may choose to focus on organisational factors and then on one specific organisational factor (e.g., mentors). The refined research question might now be: ‘Does mentoring influence managerial career advancement?’ Researchers should aim to end up eventually with as precise and specific a question as possible for their topic. Often the development of a research question requires considerable thought and rumination and while researchers may not end up with the final question at this point, they still need a direction and focus to set them on the right path.

   Depending on the focus of the research question, the researcher needs to decide whether the study will be exploratory, descriptive, or hypothesis testing. Sekaran (1992) explained exploratory studies as those where the researcher knows little about the situation, or has no information on how similar research problems have been solved. Therefore, preliminary work needs to be done to comprehend the nature of the problem (e.g., the initial studies on the nature of managerial work where it was not known what managers did each day). Descriptive studies are those undertaken to describe the characteristics of variables in a situation. Descriptive studies may be conducted in organisations to learn about and describe the characteristics of particular employees (e.g., those with high levels of absenteeism) or organisations that follow common practices (e.g., those following best practice or implementing total quality management, or TQM). Hypothesis testing studies try to explain the nature of certain relationships, or to establish the differences among groups. Hypothesis testing goes beyond describing the relationships in a situation to understanding the relationships among factors (variables) in a situation.

Finding the theory or underlying frameworks

Having developed the initial research question, the researcher’s task is then to find out what the literature indicates on the first formulation of the question. The most efficient way to do this is to find three or four major papers on the topic that are recent. (More comprehensive reading and the literature review will follow.) Papers published in the last five years are considered recent. The papers should be written by major scholars in the area and may be reviews of the specific topic or of the broader area, major theoretical pieces, and so on. They are usually journal articles.

   Major papers provide researchers with an overview of the broad topic, allow them to see what has previously been done, and present them with reference lists to track down more specific papers of interest. Major papers also indicate what needs to be done next on this topic, provide criticisms of the approaches, and detail the extant studies in the area. Again, researchers should focus particularly on the most recent major papers, as they will provide discussion of the most up‐to‐date findings and approaches. What researchers should be looking for in these major papers includes terms, conceptual frameworks, criticisms, empirical studies, and ideas for future research.


The terms that are used in the literature on this topic need to be identified (e.g., for the above research question, the relevant terms may be managerial advancement, career advancement, managerial level, career outcomes, and careers). This knowledge is vital to researchers, as productive computerised searches of electronic databases require the use of the correct search terms. (There are usually several.) Getting the terms right is very important in starting the search, and researchers should ensure that the correct terms are used consistently in their manuscripts so as to reduce confusion and increase precision.


Researchers also need to ensure that they develop a clear understanding of the theories/explanations or conceptual frameworks underlying their research area. There are usually theories/models/frameworks that have been used in the literature on this topic, and it is the researcher’s task to locate these explanations of the phenomenon which the researcher is interested in investigating. There are often broad approaches and specific theories/explanations. For example, in terms of explanations of managerial career advancement, the broad approaches have been that the phenomenon is explained by a combination of organisational (opportunity structures, selection, and promotion processes), interpersonal (social structures and interpersonal support), and individual factors (personality, human capital, skills, and competencies). However, there are several specific theories linked to each of these approaches. If the emphasis of the study was organisational opportunity structures through promotion ladders, then the researcher would look at the theory of internal labour markets. If the researcher were to look at interpersonal factors, he or she would look at theories of social capital. If the emphasis were on individual accomplishments through education, work experience, and training, the researcher would look at human capital theory. If the emphasis was placed on personality, he or she might use gender‐role theory and examine the impact of masculinity/instrumentality on advancement.

   A theory offers a satisfactory rationale of the ‘why’ question and testable explanations for relationships. A testable theoretical explanation of a phenomenon is one that can be disproved (falsified). According to Jackson (1988), a theory has three key elements:

•  a set of concepts, or a conceptual scheme;

•  a set of propositions, each stating a relationship between some of the concepts; and

•  some of the propositions must be contingent; that is, they must be amenable to some form of empirical test.

   Sekaran (1992) has also provided a very useful account of the properties of a theory for management research. These properties are:

•  The variables in a theory considered relevant to the study are clearly identified and labelled for discussion; that is, dependent, independent, moderator, and mediator variables.

•  The way in which the two or more variables are related to each other is stated. This is done for the important relationships hypothesised between the variables.

•  If the nature and direction of the relationships can be theorised, an indication is still given (e.g., positive or negative).

•  A clear explanation is given of why we would expect these relationships to exist.

   A schematic diagram of the theoretical framework can be given so that the theoretical relationships can be visualised.

   Theories consist of relationships between constructs. Following Edwards and Bagozzi (2000), a construct is a conceptual term for a phenomenon of theoretical interest. Put simply, constructs are theoretical concepts. Most constructs of interest to researchers are conceptualised as variables; that is, they can take on different values or states. Identifying relevant variables is a major task early in any research project. For research purposes, variables may be treated as independent or dependent.

   Independent variables are those that are hypothesised to influence others, as they are the presumed cause or determinant or antecedent. In the hypothesis above (page ), the independent or causal variable is mentor support.

   Dependent variables are those that are presumed to be affected by another variable; that is, the effect or outcome. In the above hypothesis, the dependent variable is the number of managerial promotions.

   A moderator variable is that which influences the strength and/or direction of relationship between the independent and dependent variables. It influences the relationship between the two variables, so that the nature of the relationship between the two variables is different when it varies (see also Sekaran, 1992). Moderator variables are said to have a conditional influence (see Jackson, 1988).

   A mediator variable is one that transmits the effect of the independent variable to the dependent variable. Mediator variables have an intervening influence, hence they are also called intervening variables.

   Some variables may cause the relationship between the independent and dependent variables and need to be controlled for that relationship not to be spurious (see Jackson, 1988). These are called control variables. ‘Spuriousness’ means that the relationship between the two variables is really caused by another variable. That variable confounds the relationship and needs to be controlled.

Literature evaluation

The next phase in the research process involves the critique of the previous literature on this topic, as criticisms of earlier studies point the way to new research. The major papers will usually have a section called ‘Limitations’ (usually outlined at the end of the discussion section of the paper) that leads to future research. Limitations of past research on a topic or of specific studies are usually substantive and methodological.

   The substantive/content‐based criticisms of past research concern the nature of the topic, problem, or theory/explanation. Substantive/ content‐based criticisms relate to issues such as:

•  what has not been done yet and what we still do not know about;

•  what we still do not understand, or a further explanation that has not been covered;

•  inconsistencies in the prior results;

•  failure to consider the context (e.g., situational factors when assessing the impact of individual factors on managerial career advancement);

•  the relative importance of several factors; or

•  the lack of a theoretical basis for the question/problem, including explaining the process (mediators) or the conditions affecting the relationship (moderators).

   The criticisms of how previous studies have been conducted can also be methodological. (They usually concern research design, samples, measures, and methods of analysis.) Methodological criticisms may relate to issues such as:

•  inadequacy of research designs and approaches used to test the questions, such as the nature of the design (quantitative versus qualitative designs), the types of measures (subjective versus objective measures), or the level at which the test has been done (individual‐level versus organisational‐level tests);

•  the limited types of samples that have been used and lack of generalisability;

•  the quality of the measures (unvalidated or unreliable); or

•  the types of analyses (descriptive rather than multivariate techniques).

Empirical studies

Empirical studies are those in which data were gathered to assess if the variables were related. Often empirical studies are looking for an explanation of a variable, and therefore there are analyses of data that examine the relationship between an independent variable or several independent variables and one or more dependent variables. It tries to ascertain if – or how – one variable affects another.

   Any empirical studies that have been conducted are valuable. If few studies have been carried out on the topic it may not be worth trying to do a literature review, as researchers need to summarise the results of extant studies to carry out a review. If a large number of studies have been conducted, the literature may have been reviewed quite recently and therefore reviewing it again may not be useful.

   Why is it important that a researcher should know how to interpret or how to conduct these empirical research studies? The reason is because they examine the causes of outcomes. For example, knowing what an empirical study is, knowing how to interpret it, and knowing how to conduct it, can help researchers to:

•  understand research studies conducted on a problematic question – for example, ‘Does enterprise bargaining increase wages?’

•  judge research; that is, whether the results of studies conducted on a vexing topic are valid (true) or could be interpreted another way – for example, ‘Does protection of employment and employment rights affect people’s decisions to join unions?’

•  conduct a research investigation themselves and come to valid answers about a research question.

© Cambridge University Press
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Table of Contents

Preface; 1. The research process; 2. Experimental and quasi-experimental designs; 3. Correlation field study (survey) designs; 4. Case study research design; 5. Action research designs; 6. Asking questions: Questionnaires and interviews; 7. Documentation and observation; 8. Reliability and validity; 9. Scale development; 10. Quantitative data: data set-up and initial analysis; 11. Quantitative data: multivariate data analysis for answering research questions and hypothesis testing; 12. Content/textual data analysis; 13. Writing up a quantitative or qualitative project; 14. Ethical issues and conduct in the practice of research.

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