Management: Concepts, Applications, Skill Development / Edition 1

Management: Concepts, Applications, Skill Development / Edition 1

by Robert N. Lussier, Lussier

ISBN-10: 0538851260

ISBN-13: 9780538851268

Pub. Date: 08/28/1996

Publisher: Cengage Learning

Product Details

Cengage Learning
Publication date:
GC - Principles of Management Series

Table of Contents

PART 1. INTRODUCTION. 1. Management: Past and Present. 2. The Environment: Quality, Globalization, Ethics, and Social Responsibility. 3. Managing Diversity. PART 2. PLANNING SKILLS. 4. Creative Problem Solving and Decision Making Skills. 5. The Strategic and Operational Planning Process. 6. Plans and Planning Tools. PART 3. ORGANIZING SKILLS. 7. Organizing and Delegating Work. 8. Managing Change: Culture, Innovation, Quality, and Diversity. 9. Human Resource Management: Staffing. PART 4. LEADING SKILLS. 10. Communicating. 11. Motivating. 12. Leading. 13. Group and Team Development. 14. Power, Politics, Conflict, and Stress. Part 5. Controlling Skills. 15. Control Systems: Financial Control and Productivity. 16. Human Resource Control Systems. 17. Operations, Quality, and Information Control Systems. Appendix. How to Research Case Material Using the Internet.

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