Managers and Supervisors

Managers and Supervisors

by Meryl Runion
     
 

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The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in

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Overview

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

Product Details

ISBN-13:
9780071742313
Publisher:
McGraw-Hill Professional Publishing
Publication date:
06/18/2010
Series:
Perfect Phrases Series
Pages:
208
Sales rank:
127,953
Product dimensions:
5.10(w) x 8.00(h) x 0.50(d)

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