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Overview
Briefcase Books: Manager’s Guide to Motivating Employees
More than 700,000 Briefcase Books sold!A manager’s guide to inspiring employees to work at peak performance—to improve organizational culture and help meet the bottom-line
About the Book
Manager’s Guide to Motivating Employees is the perfect primer for managers looking to jumpstart the work ethic, excitement, and company synergy by engaging and motivating their employees. This new edition provides entertaining case studies and examples of how readers can create an environment in which employees feel passionate about their jobs and put the best of them in everything they do.
Written specifically for today’s busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.
Key Selling Features
- Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employees
- Clear definitions of key terms and concepts
- Practical advice for minimizing the possibility of error
- Examples of successful management
- Specific planning procedures, tactics, and hands-on techniques
Market / Audience
Managers of all levels
About the Author
Anne Bruce (Sacramento, CA) is a nationally recognized speaker, workshop leader, and author. Her books include the Briefcase Books Be Your Own Mentor and Building A High Morale Workplace and Perfect Phrases for Documenting Employee Performance Problems.
Product Details
| ISBN-13: | 9780071775687 |
|---|---|
| Publisher: | McGraw Hill LLC |
| Publication date: | 03/30/2012 |
| Series: | Briefcase Books Series |
| Sold by: | Barnes & Noble |
| Format: | eBook |
| Pages: | 224 |
| File size: | 2 MB |
About the Author
Anne Bruce is a nationally recognized speaker, workshop leader, and author. Her books with MHP include Motivating Employees (Briefcase), Be Your Own Mentor (Briefcase), Building A High Morale Workplace (Briefcase), How to Motivate Every Employee (Mighty Manager), Perfect Phrases for Documenting Employee Performance Problems, and Discover True North.
Table of Contents
Acknowledgments ix
Introduction xi
1 Motivation Is an Inside Job 1
Motivation: Intrinsic and Extrinsic 2
Kick Up Employee Motivation and Performance Using This Easy Assessment 7
Using This Powerful Motivation Tool 8
Create an Environment of Intrinsic Motivation Through Self-Discovery 10
The Three Most Common Ways to Influence Motivation 14
Relationships: A Key to Better Performance 16
Manager's Checklist for Chapter 1 16
2 Working with Human Nature 17
Why, What, When, and How Things Happen 17
The Concept of Theory X and Theory Y 18
Human Needs and Response 22
Human Nature at Work 27
Managers-Nurture-Nature-What We Give Attention to Flourishes; What We Ignore Dies 28
Manager's Checklist for Chapter 2 31
3 Encouraging Entrepreneurial Thinking 33
Make Everyone Feel Like a Business Partner 33
Five Steps to Creating Entrepreneurial Thinkers 34
Help Your Employees Feel As If They Own the Business 46
Engaging Remote Employees to Act as Entrepreneurs 47
The Doctor Is In 49
Manager's Checklist for Chapter 3 51
4 Linking Motivation to Performance 53
What Is "Performance"? 54
Eight Steps to Help Employees Achieve Higher Performance 55
Be Realistic with Your Performance Goals 63
Expect the Best-and Don't Let It Surprise You 63
Taking Advantage of the Pygmalion Effect to Improve Employee Performance 65
Performance: Drive and Direction 71
Manager's Checklist for Chapter 4 71
5 Helping Employees Accept Responsibility for Motivation 73
Motivating People with Responsibility and Authority 74
Let People Be Powerful and Magnify Their Potential 75
The Power of Belief: Setting "Perfect Present-Tense Personalized" Goals 79
Redefining the Manager-Employee Relationship 79
Helping Employees Take Responsibility for Their Own Motivation 82
Encourage Accountability 85
Why Do Any of Us Do What We Do? 86
Manager's Checklist for Chapter 5 87
6 Riding the Waves of Hope and Trust 89
A Surfer-Leader Brands Trust at MedAmerica Billing Services, Inc. 90
A Profound Message about Human Potential 92
Trust Your Employees 93
Reinforcing Hope and Trust 94
The Benefits of a Trusting Organization 97
Passion Turns Zero into a Hero-Teach Employees to Trust in Themselves 99
Let Your Employees Run the Show 100
Inspiring Vision 103
Manager's Checklist for Chapter 6 105
7 Fun and Motivation = Profits and Productivity 107
The Aussie Who Motivates Leaders with FUN! 108
Physiological Benefits of Humor 110
Fun: An Effective Organizational Strategy 110
Making Work More Enjoyable 113
Manager's Checklist for Chapter 7 118
8 Attacking the De-Motivators 119
Shooing Away the "Attitude Vultures" 119
You Can Motivate or De-Motivate 122
Fighting De-Motivators 124
Step 1 Hire the Best 124
Step 2 Retain the Best 127
Step 3 Give Employees Honest Feedback, Praise, and Encouragement 129
Step 4 Build Employees' Confidence 135
Motivating Employees Beyond Fear 137
De-Motivators? What De-Motivators? 139
Manager's Checklist for Chapter 8 140
9 Clear the Path to Employee Performance 141
Thinking in Terms of the System 141
The Human Side of Operations 144
Stop Workplace Drama 146
Developing Insight into Your Business System 148
Adapting to the System 151
Changing the System 151
Caring for the System 153
Challenge: Understand and Improve the System 155
Manager's Checklist for Chapter 9 156
10 Inspiring Motivated Teamwork from the Head and the Heart 157
The Human Side of Teamwork 157
Teambuilding: What's Love Got to Do with It? 161
Why the Emphasis on Teams? 163
Google It 166
From HR Thought Leader to Cheerleader 167
Next Man Up Management 171
Affinity Groups, Employee Resource Groups, and Inclusion Meetings Create a Twenty-First Century Workplace 171
Managing Self-Directed Teams 174
Teams, Teams, Teams 177
Manager's Checklist for Chapter 10 177
11 Unleash the Potential of Synergy 179
Team Members Develop the Potential in Others 180
Benchmark to Inspire Synergy 183
Use All Those Brains Around You 186
Possess the "Eyes to See" Your Employees 188
Rejuvenate for Synergy 190
Increase Energy and You Increase Synergy 191
Working Together Is Organic 192
Manager's Checklist for Chapter 11 193
12 Conclusion-Driving It All the Way Home 195
Be a Success-Oriented Manager 195
Dig Deep for Ways to Help Employees Become Self-Motivated 196
It's Either Motivation or Mediocrity 197
Employee Development: An Ongoing Challenge in Good Times and Economically Difficult Times 200
Organize a Coaching Program 203
Find Out What Employees Love to Do 206
You Can Be a Motivating Manager! 207
Manager's Checklist for Chapter 12 208
Index 211