The Manager's Guide to Performance Reviews / Edition 1

The Manager's Guide to Performance Reviews / Edition 1

by Robert Bacal
     
 

Techniques for Making Performance Reviews Productive and Positive—for Both Employees and Managers

For both managers and employees, performance reviews are too often viewed as "necessary evils"—an obligatory but onerous activity that no one likes. But it doesn't have to be that way. Manager's Guide to Performance Reviews details programs

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Overview

Techniques for Making Performance Reviews Productive and Positive—for Both Employees and Managers

For both managers and employees, performance reviews are too often viewed as "necessary evils"—an obligatory but onerous activity that no one likes. But it doesn't have to be that way. Manager's Guide to Performance Reviews details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance. Let this latest addition to McGraw-Hill's popular, hands-on Briefcase Books series introduce you to a step-by-step process that will allow you to:

  • Document performance fairly and objectively
  • Accurately diagnose and point out performance issues
  • Tailor reviews to help employees improve their performance

Manager's Guide to Performance Reviews deconstructs and examines the entire review process. It outlines processes and procedures you can use to meet your organization's need for accurate employee appraisal as you provide your employees with an honest portrait of how they're performing, sincere kudos where they are deserved, and proactive suggestions on where their on-the-job performance could improve.

Briefcase Books are written specifically for today's busy manager. Each book features eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

[Key Terms icon] Clear definitions of key performance review terms and jargon

[Smart Managing icon] Ideas for intelligently managing the review process

[Tricks of the Trade icon] How-to hints and tips for getting the most from each review

[Mistake proofing icon] Advice for limiting costly performance review blunders

[Caution icon] Warning signs of pending review problems or even disasters

Examples of this book's performance review principles in action

[Tools icon] Boxes where you'll find specific performance review procedures

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Product Details

ISBN-13:
9780071421737
Publisher:
McGraw-Hill Professional Publishing
Publication date:
08/20/2003
Series:
Briefcase Books Series
Pages:
180
Sales rank:
920,203
Product dimensions:
6.00(w) x 9.00(h) x 0.50(d)

Table of Contents

Preface
1A Tale of Two Performance Reviews1
2Performance Reviews in the Scheme of Things20
3Understanding Performance - Good and Bad38
4Documenting Performance and Rating and Ranking Systems51
5Documenting Performance - Narrative, Critical Incident, MBO, 360-Degree Feedback, and Other Methods66
6Performance Planning - The Answer to Almost Any Review Problem86
7Review Meetings, Step by Step102
8Diagnosing, Problem Solving, and Ongoing Communication121
9Essential Communication Skills139
10The Rewards and Punishment Dilemma164
11Reviews with Employees of Different Stripes180
12Facing Real-World Problems197
AppResources for Performance Reviews215
Index219

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