The Manager's Guide to Performance Reviews / Edition 1

Paperback (Print)
Buy New
Buy New from BN.com
$11.20
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 88%)
Other sellers (Paperback)
  • All (16) from $1.99   
  • New (6) from $9.50   
  • Used (10) from $1.99   

Overview

Techniques for Making Performance Reviews Productive and Positive—for Both Employees and Managers

For both managers and employees, performance reviews are too often viewed as "necessary evils"—an obligatory but onerous activity that no one likes. But it doesn't have to be that way. Manager's Guide to Performance Reviews details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance. Let this latest addition to McGraw-Hill's popular, hands-on Briefcase Books series introduce you to a step-by-step process that will allow you to:

  • Document performance fairly and objectively
  • Accurately diagnose and point out performance issues
  • Tailor reviews to help employees improve their performance

Manager's Guide to Performance Reviews deconstructs and examines the entire review process. It outlines processes and procedures you can use to meet your organization's need for accurate employee appraisal as you provide your employees with an honest portrait of how they're performing, sincere kudos where they are deserved, and proactive suggestions on where their on-the-job performance could improve.

Briefcase Books are written specifically for today's busy manager. Each book features eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

[Key Terms icon] Clear definitions of key performance review terms and jargon

[Smart Managing icon] Ideas for intelligently managing the review process

[Tricks of the Trade icon] How-to hints and tips for getting the most from each review

[Mistake proofing icon] Advice for limiting costly performance review blunders

[Caution icon] Warning signs of pending review problems or even disasters

Examples of this book's performance review principles in action

[Tools icon] Boxes where you'll find specific performance review procedures

Read More Show Less

Product Details

  • ISBN-13: 9780071421737
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 8/20/2003
  • Series: Briefcase Books Series
  • Edition number: 1
  • Pages: 180
  • Sales rank: 414,369
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.50 (d)

Meet the Author

Robert Bacal heads Bacal & Associates, a training and consulting firm, and the Institute for Cooperative Communication, a virtual company that researches and develops instructional materials to teach people how to communicate more effectively.

Read More Show Less

Table of Contents

Preface
1 A Tale of Two Performance Reviews 1
2 Performance Reviews in the Scheme of Things 20
3 Understanding Performance - Good and Bad 38
4 Documenting Performance and Rating and Ranking Systems 51
5 Documenting Performance - Narrative, Critical Incident, MBO, 360-Degree Feedback, and Other Methods 66
6 Performance Planning - The Answer to Almost Any Review Problem 86
7 Review Meetings, Step by Step 102
8 Diagnosing, Problem Solving, and Ongoing Communication 121
9 Essential Communication Skills 139
10 The Rewards and Punishment Dilemma 164
11 Reviews with Employees of Different Stripes 180
12 Facing Real-World Problems 197
App Resources for Performance Reviews 215
Index 219
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)