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Managing Business Process Flows / Edition 3
     

Managing Business Process Flows / Edition 3

by Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel
 

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ISBN-10: 0136036376

ISBN-13: 9780136036371

Pub. Date: 08/04/2011

Publisher: Pearson

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development

Overview

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Product Details

ISBN-13:
9780136036371
Publisher:
Pearson
Publication date:
08/04/2011
Edition description:
New Edition
Pages:
360
Sales rank:
91,144
Product dimensions:
7.90(w) x 10.00(h) x 0.90(d)

Table of Contents

PART I: PROCESS MANAGEMENT AND STRATEGY
Chapter 1: Products, Processes, and Performance
Chapter 2: Operations Strategy and Management
PART II: PROCESS FLOW METRICS
Chapter 3: Process Flow Measures
Chapter 4: Flow-Time Analysis
Chapter 5: Flow Rate and Capacity Analysis
Chapter 6: Inventory Analysis
PART III: PROCESS FLOW VARIABILITY
Chapter 7: Managing Flow Variability: Safety Inventory
Chapter 8: Managing Flow Variability: Safety Capacity
Chapter 9: Managing Flow Variability: Process Control and Capability
PART IV: PROCESS INTEGRATION
Chapter 10: Lean Operations: Process Synchronization and Improvement

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