Managing Business with SAP: Planning Implementation and Evaluation

by Linda Lau PH.D. (Editor)

Overview

At a time when many companies, particularly in the technological field, are continuously laying off workers, SAP, Inc. and organizations using the Enterprise Resource Planning (ERP) and SAP concepts and software packages, on the other hand, are in need of more IT professionals familiar with their software applications. Although the popularity of ERP/SAP has reached an all time high, there are not many studies available in this field. This book provides both practitioners and academicians with a comprehensive review and an in-depth understanding of this interesting area, and at the same time, addresses important issues relating to the successful implementation of ERP/SAP systems. The scope expands from the history of SAP to the availability of a strategic implementation plan to ensure the successful and effective deploration of the implementation approach.

Product Details

ISBN-13:	9781591403784
Publisher:	IGI Global
Publication date:	07/31/2004
Pages:	350
Product dimensions:	7.22(w) x 10.30(h) x 0.97(d)

About the Author

Dr. Linda K. Lau is an assistant professor of Computer Information Management Systems at Longwood University. She received her Ph.D. in Management Information Systems from Rensselaer Polytechnic Institute in 1993, and her Master's of Business Administration and Bachelor of Science in Industrial Technology from Illinois State University in 1987 and 1986, respectively. She is a member of the Editorial Board for SAM Advanced Management Journal, and an ad-hoc reviewer for the Information Resources Management Journal (IRMJ) and the Journal of Global Information Management (JGIM). Her current research areas include enterprise resource planning, distance learning, and Web development. She has published several articles in journals and conference proceedings, and she also edited a book entitled Distance Learning Technologies: Issues, Trends and Opportunities, with Idea Group Publishing, Inc. in 2000.

Table of Contents

	Preface	vi
Section I	Introduction to ERP and SAP Technology
Chapter I	Principles, Foundations & Issues in Enterprise Systems	1
Chapter II	An Overview of SAP Technology	33
Chapter III	Integrating SAP Across the Business Curriculum	44
Section II	Impacts and Challenges of ERP/SAP Systems
Chapter IV	The Impact of Agile SAP on the Supply Chain	64
Chapter V	B2E SAP Portals: Employee Self-Service Case Study	90
Chapter VI	Enterprise Systems and the Challenge of Integrated Change: A Focus on Occupational Communities	110
Section III	Implementation and Management of SAP Systems: Issues and Challenges
Chapter VII	A Successful ERP Implementation Plan: Issues and Challenges	126
Chapter VIII	Benefit Realisation with SAP: A Case Study	135
Chapter IX	The e-ERP Transformation Matrix	158
Chapter X	ERP II & Change Management: The Real Struggle for ERP Systems Practices	179
Chapter XI	SAP R/3 Implementation Approaches: A Study in Brazilian Companies	198
Chapter XII	ERP Systems Management: A Comparison of Large Sized Brazilian Companies	222
Chapter XIII	A Critical Success Factor's Relevance Model for SAP Implementation Projects	240
Chapter XIV	A Comparative Analysis of Major ERP Life Cycle Implementation, Management and Support Issues in Queensland Government	262
Chapter XV	Organizational Knowledge Sharing in ERP Implementation: Lessons from Industry	288
	About the Authors	317
	Index	325