Managing Change: Enquiry and Action

Managing Change: Enquiry and Action

by Nic Beech, Robert Macintosh
     
 

A case-rich textbook that gives students and managers the tools they need to deal with the messy reality of change.See more details below

Overview

A case-rich textbook that gives students and managers the tools they need to deal with the messy reality of change.

Product Details

ISBN-13:
9780521184854
Publisher:
Cambridge University Press
Publication date:
07/31/2012
Pages:
288
Sales rank:
1,000,038
Product dimensions:
9.60(w) x 6.90(h) x 0.60(d)

Table of Contents

Part I. Foundations: 1. Approaches to practising change management; 2. Current perspectives and classic ideas; Part II. Diagnosing: 3. Clarity and ambiguity; 4. Engagement and vitality; 5. Stakeholder positioning and dynamics; 6. Culture, habits and unlearning; Part III. Enacting Change: 7. Changing structure; 8. Identity and change; 9. Choosing customers and competitors; 10. Changing processes; 11. Aligning people and activities; 12. Learning and developing; 13. Change through dialogue; Part IV. Explaining: 14. Developing and interpreting evidence and reflexive learning; 15. Accounting for change; 16. Conclusions; Part V. Extended Cases: Case 1 - ABB; Case 2 - ITS Canada; Case 3 - Island Opera; Case 4 - Oticon; Case 5 - Admiral Insurance; Case 6 - Power Provision; Case 7 - Nokia; Case 8 - Her Majesty's Revenue and Customs; Case 9 - Apple; Index.

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