Managing Change With Personal Resilience

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This easy-to-read book distills three decades of research into 21 key ideas for managing and adapting to change. It is written for those who are experiencing change in their lives and organizations, and trying to understand the dynamics involved as well as how to cope more...
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This easy-to-read book distills three decades of research into 21 key ideas for managing and adapting to change. It is written for those who are experiencing change in their lives and organizations, and trying to understand the dynamics involved as well as how to cope more effectively.

Other books from these authors:

· Dialogues with the Executive Coach: How Coaching Sounds, How It Works, & Why It Develops Leaders
· Enhancing Emotional Intelligence: Leadership Tips from the Executive Coach
· Managing Change with Personal Resilience: 21 Keys for Bouncing Back & Staying on Top in Turbulent Organizations
· Mastering Team Leadership: 7 Essential Coaching Skills
· The Adventures of a Self-Managing Team: The Story of a Self-Managing Team as Seen through their Eyes
· Managing at the Speed of Change
· Leading at the Edge of Chaos
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Product Details

  • ISBN-13: 9780970460646
  • Publisher: Mark Kelly Books
  • Publication date: 8/19/2003
  • Pages: 140
  • Sales rank: 217,670
  • Product dimensions: 0.33 (w) x 5.50 (h) x 8.50 (d)

Meet the Author

Mark Kelly is a management consultant and executive coach with Raleigh Consulting Group.

Linda Hoopes, Ph.D., is an organizational psychologist and Senior Vice President at Conner Partners (formerly ODR).
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Read an Excerpt

By Daryl Conner
We live in turbulent times. We all know that life has become more hectic and confusing than we ever bargained for. But because we're in the churn every day, it's easy to lose perspective about what it all means. When turbulence is the norm and pools of tranquility are all but a distant memory, an interesting paradox is formed.

Unanticipated events and consequences become so prevalent that even those who have learned to "expect the unexpected" can't seem to escape the burden perpetual unrest imposes. People absorb ambiguity and uncertainty at ever-increasing rates. Still, chaos regularly exceeds the last threshold they learned to accommodate, forcing yet another recalibration of expectations.

This is true in all aspects of our lives, but seldom is it felt more profoundly than in the organizations where we spend so much of our time and energy. In today's business environment continuous, overlapping change has become a way of life, yet many of us feel progressively less prepared to resolve the problems and exploit the opportunities the gyrations produce.

When embarking on major new endeavors, organizations must find connecting links between the executives, managers and employees affected by change initiatives. These links serve as the circuitry through which the energy of successful implementation flows. There are many such connections that can be formed; this book is about some of the more powerful ones.

Fostering a specific type of strength and flexibility dramatically increases the likelihood of achieving our desired goals, especially among individuals and teams feeling the impact of major disruptions. The singlemost important characteristic common among people who successfully navigate unfamiliar territory is what will be discussed here as "resilience.

A resilient person or team not only survives change, but actually bounces back, stronger than before the challenge. Beyond making sound decisions about what to shift, developing personal and team resilience is the single most important task related to increasing an organization's competitive advantage during turbulent times.

Resilience is important at three levels in the organization - the individual, the team, and the enterprise as a whole. We must cultivate resilient individuals who can create and serve in resilient teams. These teams, in turn, need to function in the aggregate as "nimble" companies.

Resilience is the essential component that helps transform the mystery of change into a manageable process. In a world where up to two-thirds of all change efforts are considered failures (or partial successes at best), the degree of resilience demonstrated is what separates those who succeed from those who don't.

I have been a student of the change process for over thirty-five years, and have worked with a wide variety of organizations, leaders and employees throughout the world. Since 1974, when ODR was formed, my life's sole work has been studying humans in transition and the impact of change in companies and government agencies.

Linda and Mark have distilled the critical findings from our three decades of work into 21 essential keys to help you better anticipate, understand, absorb, and adapt to the changes you and your organization will face in the coming years. Some of these principles and strategies may seem like applied common sense. Others may come across as subtler in nature, while still others may seem counter-intuitive.

Regardless of appearances, each of the 21 foundations presented here is based on years of solid observation and research involving thousands of people in hundreds of organizations. I can predict one thing with confidence - the number, sophistication, and pace of the changes headed your way will accelerate for the rest of your life.

Think of managing change as a generic life skill that you simply must cultivate. It is a general aptitude that allows you to survive and prosper in a world where the volume, speed, and complexity of change advance every year. Without this skill, the quality of existence (and possibly existence itself) can be in jeopardy.

Resilience is one of the essentials to gaining mastery in this area. I know you will enjoy this book, but I invite you to go beyond merely reading it. For maximum value, seriously invest yourself in what Linda and Mark have made available. Explore the potential for not only strengthening your own personal resilience, but the resilience of others close to you, the work team you rely on, as well as the resilience of your entire enterprise.

Daryl R. Conner
Consultant & Author of Managing at the Speed of Change and Leading at the Edge of Chaos

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Table of Contents

FOREWORD by Daryl R. Conner

1. Here Comes More Change
2. Why Change is So Challenging
3. Bouncing Back with Resilience
4. What is Your Change Quota?
5. Regaining Control
6. Anticipation is a Double-Edged Sword
7. Get Ready for Resistance
8. Are You Type-D or Type-O?

9. The Resilience Characteristics
10. Positive World View
11. Positive Self-Concept
12. Focused Sense of Purpose
13. Flexible Thinking
14. Social Flexibility
15. Organizing Ambiguity
16. Proactive Experimentation

17. Developing Balance
18. Building a Resilience Development Plan
19. Resilient Teams
20. Working in a Nimble Organization
21. Living the Resilient Life

APPENDICES: Resilience Resources

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Customer Reviews

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( 3 )
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Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted March 19, 2006

    Good Overview for the Individual

    This book gives a good overview of the how change affects you and what you can do to adapt to various changes in your life. It's based on solid research and the authors know what they are talking about.

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  • Anonymous

    Posted February 19, 2006

    Good Book for Understanding Change

    This is a great 'first read' on dealing with and managing change. As a manager in a large company, I spend a lot of my time helping my managers and department adapt to a never-ending onslaught of changes that we are experiencing. We have all read this book to get a basic understanding of how change is affecting us, how we tend to view change, and the dynamics of change play out. The book is easy and enjoable to read and really focuses on the individual, as opposed to the whole organization. I would highly recommend it if you are going through changes in your organization.

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  • Anonymous

    Posted January 15, 2006

    Great for People Experiencing Change

    This book gives the best explanation of the dynamics of individual change and resilience of any book I have read. Although its primary focus is in organizations, all of it applies to people going through any type of major change in their life.

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