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The author of I Can't Get Over It explains what therapists can do to cope effectively when clients direct anger at them.
The purpose of this book is to help increase a therapist's effectiveness in coping with clients when they become angry. It provides guidelines for creating a therapeutic environment in which it is emotionally safe for a client to express anger, while being assured of one's ability to identify and defuse potentially dangerous encounters.
This book examines the diverse sources of client anger at therapists and other helping professionals, and outlines the ways in which this anger can manifest itself. It includes guidelines for judging a client's potential for crossing the line from anger to assaultive behaivior, and will add to a practitioner's database about how to increase comfort level with angry clients and how to manage the stress, shame, and anxiety that are natural reactions on the part of any helping professional faced with rage intead of gratitude.
Disc. theoretical issues; assessment, violence & safety; calming, soothing & teaching strategies; sample dialogs.
|1||Know Thyself: An Anger Inventory||7|
|2||Reading a Client Accurately: Information Gathering||21|
|3||Possible Sources of Client Anger||57|
|4||Assessing the Degree and Intensity of Client Anger||87|
|5||Controlling the Session||101|
|6||The Issue of Perspective||109|
|7||Responding to Client Anger||127|
|13||The Physically Challenged and Clients With Chronic Illnesses||219|
|A Final Word||229|
|App. A: Further Reading||233|
|App. B: Decision Tree||237|