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Managing Client Care / Edition 3

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Overview

With this book, you'll learn: the roles and responsibilities associated with the manager of care position, the core competencies required of staff nurses caring for clients, the latest challenges in staff nursing, such as staff shortages, mandatory overtime, agency nurses and temps, self-preservation, and continuing education, and evolving management concepts, from understanding the health care system to using personal strengths most effectively and nurturing professional integrity.

The book contains two-color illustrations.

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Editorial Reviews

Lois F. Nelson
This book provides a broad overview of the thinking and expectations facing new nursing graduates in the management of client care in the inpatient and ambulatory care settings. It provides a theoretical as well as practical discussion concerning the competencies required to be successful in the emerging health cue environment. The competencies and skills are discussed from a framework of increasing complexity with a focus on accountability, outcome-based learning and ethical integrity. As a user-friendly resource, this book provides definition for each concept, application exercises to apply the theory, and humorous illustrations to illustrate a concept and keep the student's attention. The purpose is to prepare nursing students with the competencies and skills needed to practice effectively as an entry level client care manager. This reference is designed for nursing students preparing to enter the managed healthcare environment. Features that promote optimal learning include critical thinking scenarios and application exercises. The objectives, key concepts, and summaries for each chapter focus and remind the reader of important ideas. This is an easy to read, timely book providing the nursing student with a foundation of basic information about the management skills and competencies needed in the current healthcare environment. Practical guidance for prioritizing tasks, managing resources, and coordinating care with other interdisciplinary work groups are provided. This is a much needed resource for beginning nurses.
Doody's Review Service
Reviewer: Lois F. Nelson, EdD, RN, CS (Concordia College)
Description: This book provides a broad overview of the thinking and expectations facing new nursing graduates in the management of client care in the inpatient and ambulatory care settings. It provides a theoretical as well as practical discussion concerning the competencies required to be successful in the emerging health cue environment. The competencies and skills are discussed from a framework of increasing complexity with a focus on accountability, outcome-based learning and ethical integrity. As a user-friendly resource, this book provides definition for each concept, application exercises to apply the theory, and humorous illustrations to illustrate a concept and keep the student's attention.
Purpose: The purpose is to prepare nursing students with the competencies and skills needed to practice effectively as an entry level client care manager.
Audience: This reference is designed for nursing students preparing to enter the managed healthcare environment.
Features: Features that promote optimal learning include critical thinking scenarios and application exercises. The objectives, key concepts, and summaries for each chapter focus and remind the reader of important ideas.
Assessment: This is an easy to read, timely book providing the nursing student with a foundation of basic information about the management skills and competencies needed in the current healthcare environment. Practical guidance for prioritizing tasks, managing resources, and coordinating care with other interdisciplinary work groups are provided. This is a much needed resource for beginning nurses.

3 Stars from Doody
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Product Details

  • ISBN-13: 9780323024822
  • Publisher: Elsevier Health Sciences
  • Publication date: 11/4/2003
  • Edition description: REV
  • Edition number: 3
  • Pages: 432
  • Product dimensions: 7.40 (w) x 9.20 (h) x 0.70 (d)

Table of Contents

Unit I Understanding the Client Care Environment
1 Introduction to Client Care Management 3
2 Understanding the Context of Health Care 27
3 Supporting the Organization 52
4 Managing Time Purposefully 89
Unit II Managing Client Care
5 Managing Resources Cost-Effectively 113
6 Developing Management Skills 136
7 Identifying and Resolving Conflicts 152
8 Receiving and Giving Change-of-Shift Reports 167
9 Transcribing Physician's "Orders" 183
Unit III Managing Others
10 Using Personal Strengths to Manage Others Creatively 209
11 Coordinating Care Provided by Nursing, Multidisciplinary, and Interdisciplinary Work Groups 234
12 Supervising and Evaluating the Work of Others 263
13 Assigning and Delegating Client Care Activities 289
14 Conducting Client Care Conferences as a Management Tool 314
Unit IV Professional Development
15 Addressing Ethical and Legal Issues 333
16 Nurturing Professional Integrity 362
Epilogue: Managing Your Career 384
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