Managing Conversations With Hostile Adults: Strategies for Teachers / Edition 1

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Overview

The real-life vignettes and practical analysis, resulting from more than 250 surveys and in-depth interviews, take you from reactive to proactive when facing real-world situations.

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Editorial Reviews

John Bruno
"Excellent examples provided to illustrate each point. A good balance between research and practical solutions. "
John Bruno
"Excellent examples provided to illustrate each point. A good balance between research and practical solutions."
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Product Details

  • ISBN-13: 9780803968110
  • Publisher: SAGE Publications
  • Publication date: 1/28/2001
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 128
  • Sales rank: 1,037,221
  • Product dimensions: 6.00 (w) x 8.80 (h) x 0.40 (d)

Meet the Author

Georgia J Kosmoski is Professor of Educational Administration at Governors State University located outside of Chicago, Illinois. She has been an educator for over 25 years She has been a teacher, assistant principal, principal, and assistant superintendent.

Dennis R Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga universities. He is a nationally recognized clinical and voactional expert who speaks and writes regularly in the fields of both psychology and education.

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Table of Contents

Defusing the Angry Screamer
Dealing with Public Humiliation
Handling Parents with Blinders
Neutralizing One Under the Influence of Drugs or Alcohol
Refusing to Be Coerced
Confronting a Colleague Who Steals Your Work
Surviving a False Sexual Accusation
Curbing the School Gossip
Reversing a Non-Supportive Action
What Works
The 15 Most Often-Used Strategies When Engaged in Difficult, Frustrating and Hostile Conversations

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