Managing Core Public Services / Edition 1 by David McKevitt, McKevitt | | 9780631193111 | Hardcover | Barnes & Noble
Managing Core Public Services / Edition 1

Managing Core Public Services / Edition 1

by David McKevitt, McKevitt
     
 

ISBN-10: 0631193111

ISBN-13: 9780631193111

Pub. Date: 12/11/1998

Publisher: Wiley

This major UK text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Overview

This major UK text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Product Details

ISBN-13:
9780631193111
Publisher:
Wiley
Publication date:
12/11/1998
Pages:
304
Product dimensions:
7.00(w) x 10.00(h) x 0.69(d)

Table of Contents

Acknowledgements.

List of Tables.

List of Figures.

Glossary of Terms.

List of Acronyms and Abbreviations.

1. Introduction.

2. Managing the Core Public Services.

3. Service Delivery - Meeting Citizen Needs.

4. Managing Resources for Social Gain.

5. Strategic Control of Core Public Services.

6. Organizational Structures for Effective Service Delivery.

7. Managing Professionals.

8. Review of Reform Programmes.

References.

Appendix.

Index.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >