Managing Cultural Differences: leadership strategies for a new world of business / Edition 5

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Overview

Make no mistake. Here is the original, best-selling guide to developing cross-cultural skills, now revised for the new millenium. With more than 100,000 copies in print and adopted by more than 200 Universities worldwide, this classic is praised as a 'bible of multiculturalism' (New York Times News Service)

It clearly shows how to develop the cross-cultural expertise essential to succeed in a world of rapid and profound economic, political, and cultural changes. While retaining the wisdom of the previous editions, this new edition provides leading-edge insights into work culture and globalization. In addition to a new chapter on 'Women in Global Business', this fifth edition describes effective cross-cultural strategies and policies that will help you:
• capitalize on expanding international markets
• improve cross-cultural business communication
• master the subtle important art of business protocol
• create a successful multicultural management program

Easy-to-read mini case histories, illustrations, exhibits, and country profiles supply guidelines to improve leadership skills for globalization, communications, negotiations and strategic alliances, cultural changes, cultural synergy, and diversity in the workplace.

'Managing Cultural Differences' continues to be the premier source of information on the dynamics of culture and business. Professors and trainers will benefit from the reorganized companion Instructor's Guide.

Audience: Business Professionals/Managers. Professors and trainers.

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Product Details

  • ISBN-13: 9780877193456
  • Publisher: Taylor & Francis
  • Publication date: 7/28/2000
  • Series: Managing Cultural Differences Series
  • Edition description: Older Edition
  • Edition number: 5
  • Pages: 402
  • Product dimensions: 7.32 (w) x 10.38 (h) x 1.36 (d)

Meet the Author

Dr. Philip R. Harris is President of Harris International, Ltd. in LaJolla, California. He is Series Editor of the Managing Cultural Differences Series and co-author of B-H books Managing Cultural Differences, Multicultural Management 2000, and Transcultural Leadership. He is on the advisory board of the European Business Review.

Robert Moran, Ph.D., is a Professor of Global Management, Emeritus at Thunderbird School of Global Management in Arizona, USA.

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Table of Contents

Foreword
Series Preface
Preface
Acknowledgments
Unit I Cultural Impacts on Global Management 1
1 Leadership in Globalization 3
2 Leadership in Global Communications 18
3 Leadership in Global Negotiations and Strategic Alliances 40
4 Leadership in Cultural Change 69
5 Leadership in Cultural Synergy 94
Unit II Cultural Impacts on Global Management 118
6 Managing for Cross-Cultural Effectiveness 120
7 Managing Transitions and Relocations 138
8 Managing Diversity in the Global Work Culture 160
9 Effective Performance in the Global Marketplace 179
Unit III Culture Specifics and Business/Service Abroad 192
10 Doing Business with North Americans 194
11 Doing Business with Latin Americans 222
12 Doing Business with Asians 244
13 Doing Business with Europeans 299
14 Doing Business with Middle Easterners 342
15 Doing Business with Africans 366
Index 392
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