Managing Diversity Flashpoints in Higher Education / Edition 1

Managing Diversity Flashpoints in Higher Education / Edition 1

by Joseph E. Garcia, Karen J. Hoelscher
     
 

Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts

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Overview

Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students. Managing Diversity Flashpoints in Higher Education empowers readers to diagnose diversity flashpoint situations and positively address them without creating defensiveness and barriers to dialogue. The authors include an overview of the changing ethnic, racial, and gender composition of students in higher education in the United States and the major trends in campus responses to the changing student population. They offer an approach to creating higher education environments that welcome people of all cultural characteristics and promote civility on campus. The book is founded on the authors' research on diversity flashpoints in higher education for which they interviewed a national sample of student affairs professionals. The authors identified uncomfortable interpersonal situations with faculty members in which the discomfort arose from student identity difference. This process led to the formulation of strategies for using vignettes (resulting from interviews) in professional development sessions.

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Product Details

ISBN-13:
9780275989804
Publisher:
Greenwood Publishing Group, Incorporated
Publication date:
12/30/2007
Series:
ACE/Praeger Series on Higher Education Series
Edition description:
New Edition
Pages:
160
Product dimensions:
6.10(w) x 9.40(h) x 0.80(d)

Meet the Author

Joseph E. Garcia is the Bowman Distinguished Professor of Leadership Studies and director of the Karen W. Morse Institute for Leadership at Western Washington University. He is president of the Management Faculty of Color Association and serves on a number of editorial boards in the fields of management and management education. Karen J. Hoelscher is professor of elementary education in the Woodring College of Education at Western Washington University. In 2001, Hoelscher received Western Washington University’s Diversity Achievement Award.

Table of Contents

Preface vii

Chapter 1 Introduction 1

Chapter 2 Diversity Trends: Implications for Campuses 11

Chapter 3 Diversity-Friendly Campus Climates 21

Chapter 4 Learning 33

Chapter 5 Communication 43

Chapter 6 Understanding Diversity Flashpoint Situations 55

Chapter 7 Going Local 71

Chapter 8 Anticipating Future Challenges 83

Appendices Workshop Material 105

Appendix A Template for a Professional Development Workshop for Faculty and Staff 105

Appendix B Workshop Goals 107

Appendix C Diversity Flashpoint Form 111

Appendix D Group Leader Notes for Supporting Small Group Discussion 113

Appendix E Handout 1-Diversity Flashpoints Research Foundations, Methods, Results, and Implications for Practice and Policy 114

Appendix F Handout 2-Guidelines for Small Group Discussion of Diversity Flashpoint Situations and Some Ground Rules for Discussion 116

Appendix G Handout 3-Feedback Form, Diversity Flashpoints Professional Development Workshop 117

Appendix H Collection of Twenty-Four Diversity Flashpoint Vignettes 118

Index 147

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