Managing Diversity Flashpoints in Higher Education / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $3.95
Usually ships in 1-2 business days
(Save 92%)
Other sellers (Hardcover)
  • All (11) from $3.95   
  • New (3) from $200.20   
  • Used (8) from $3.95   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$200.20
Seller since 2014

Feedback rating:

(273)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand New Item.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$215.00
Seller since 2014

Feedback rating:

(164)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
$215.00
Seller since 2014

Feedback rating:

(164)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by

Overview

Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students.

Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students. Managing Diversity Flashpoints in Higher Education empowers readers to diagnose diversity flashpoint situations and positively address them without creating defensiveness and barriers to dialogue. The authors include an overview of the changing ethnic, racial, and gender composition of students in higher education in the United States and the major trends in campus responses to the changing student population. They offer an approach to creating higher education environments that welcome people of all cultural characteristics and promote civility on campus.

The book is founded on the authors' research on diversity flashpoints in higher education for which they interviewed a national sample of student affairs professionals. The authors identified uncomfortable interpersonal situations with faculty members in which the discomfort arose from student identity difference. This process led to the formulation of strategies for using vignettes (resulting from interviews) in professional development sessions.

Read More Show Less

Editorial Reviews

Martin M. Chemers
Garcia and Hoelscher have given us, not only an erudite and insightful analysis for understanding diversity-driven communication difficulties, but also provided us a utilitarian tool for addressing these difficulties. The book is a well-researched and well written work that takes an action-based approach to handling difficult situations. Wisely, the authors have couched their advice in the tradition of professional development, rather than character improvement. Going from problem to theory to action, Garcia and Hoelscher provide insightful ways of thinking about diversity-related strain and turn those into methods to improve 'diversity self-efficacy.' This book should be on the shelf of every administrator and manager in institutions of higher education as a resource and training tool.
Saundra Taylor
Garcia and Hoelscher have provided a blueprint for closing the gap between interest and action, theory and practice, planning and implementation in dealing with diversity training. This is a how-to book based on sound principles of learning, intercultural communication, and interpersonal skills. As a student affairs professional I applaud this effort. It is timely and useful for professionals and faculty in academic settings. It is a refreshing approach that provides the tools to build a more tolerant and inclusive community on our college and university campuses.
Kathleen McCartney
In Managing Diversity Flashpoints in Higher Education, Garcia and Hoelscher offer a practical guide to coping with difficult interpersonal issues on campus. Through anecdotes, exercises, and classroom notes, the authors encourage us to challenge our definitions of diversity and to be mindful of the opportunities associated with difference.
Milton Chen
Joseph Garcia and Karen Hoelscher have written an important book that takes the diversity discussion to a new and much more specific level, where it belongs. This book and its vignettes should be used in courses and trainings for students, faculty, and administrators to break down stereotypes and create a culture of tolerance and open communication that meets the fundamental mission of a university. All of us need a new language—vocabulary, syntax, and grammar—for discussing perceived differences and creating more understanding around our actual commonalities. My hope would be that the students, faculty, and administrators using this work carry it into other institutions, corporations, nonprofits, and public agencies, to raise our 'diversity IQ.'
Darlyne Bailey
Within two hundred pages, Garcia and Hoelscher introduce us to the realities—content and process—of 'diversity flashpoints.' Through a language that is both clear and accessible, we gain a thorough appreciation of the complexities inherent to these interpersonal clashes of past experiences and current perspectives. Spanning over a century of related literature in the art and skill of teaching and learning and leadership and communication in individuals, groups, organizations, and communities, Managing Diversity Flashpoints in Higher Education deftly interweaves erudite concepts with everyday vignettes. In short, this book is a must-read for all who care about recognizing and transcending culturally-rooted microagressions to enable establishing and sustaining, mutually affirming relations with others.
Nacada Journal
As conversations about diversity take place more and more frequently on campuses across America, the need for advisors to develop institutionally aware, diversity-friendly environments in which to promote student success has never been greater. Managing Diversity Flashpoints in Higher Education by Joseph E. Garcia and Karen J. Hoelscher, provides a framework upon which advisors and other faculty or administrators can build as we interact with students who may encounter identity-based challenges in higher education.
NACADA Journal
As conversations about diversity take place more and more frequently on campuses across America, the need for advisors to develop institutionally aware, diversity-friendly environments in which to promote student success has never been greater. Managing Diversity Flashpoints in Higher Education by Joseph E. Garcia and Karen J. Hoelscher, provides a framework upon which advisors and other faculty or administrators can build as we interact with students who may encounter identity-based challenges in higher education.
Read More Show Less

Product Details

  • ISBN-13: 9780275989804
  • Publisher: Greenwood Publishing Group, Incorporated
  • Publication date: 12/19/2007
  • Series: ACE/Praeger Series on Higher Education Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 160
  • Product dimensions: 6.10 (w) x 9.40 (h) x 0.80 (d)

Meet the Author

Joseph E. Garcia is the Bowman Distinguished Professor of Leadership Studies and director of the Karen W. Morse Institute for Leadership at Western Washington University. He is president of the Management Faculty of Color Association and serves on a number of editorial boards in the fields of management and management education. Karen J. Hoelscher is professor of elementary education in the Woodring College of Education at Western Washington University. In 2001, Hoelscher received Western Washington University’s Diversity Achievement Award.
Read More Show Less

Table of Contents

Preface vii

Chapter 1 Introduction 1

Chapter 2 Diversity Trends: Implications for Campuses 11

Chapter 3 Diversity-Friendly Campus Climates 21

Chapter 4 Learning 33

Chapter 5 Communication 43

Chapter 6 Understanding Diversity Flashpoint Situations 55

Chapter 7 Going Local 71

Chapter 8 Anticipating Future Challenges 83

Appendices Workshop Material 105

Appendix A Template for a Professional Development Workshop for Faculty and Staff 105

Appendix B Workshop Goals 107

Appendix C Diversity Flashpoint Form 111

Appendix D Group Leader Notes for Supporting Small Group Discussion 113

Appendix E Handout 1-Diversity Flashpoints Research Foundations, Methods, Results, and Implications for Practice and Policy 114

Appendix F Handout 2-Guidelines for Small Group Discussion of Diversity Flashpoint Situations and Some Ground Rules for Discussion 116

Appendix G Handout 3-Feedback Form, Diversity Flashpoints Professional Development Workshop 117

Appendix H Collection of Twenty-Four Diversity Flashpoint Vignettes 118

Index 147

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)