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Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition / Edition 2
     

Managing Diversity: A Complete Desk Reference and Planning Guide, Revised Edition / Edition 2

by Lee Gardenswartz, Anita Rowe
 

ISBN-10: 0070220042

ISBN-13: 9780070220041

Pub. Date: 06/28/1998

Publisher: McGraw-Hill Companies, The

Today's corporations understand the need for diversity awareness, but most lack an effective organizational strategy. This thoroughly updated bestseller is packed with information, worksheets, charts, and other valuable features for program implementation, evaluation, and measurement; conducting a diversity audit; and maximizing the many talents of employees.

Lee

Overview

Today's corporations understand the need for diversity awareness, but most lack an effective organizational strategy. This thoroughly updated bestseller is packed with information, worksheets, charts, and other valuable features for program implementation, evaluation, and measurement; conducting a diversity audit; and maximizing the many talents of employees.

Lee Gardenswartz and Anita Rowe have been partners in the management consulting firm of Gardenswartz & Rowe in Los Angeles, California, for more than 18 years. Each holds a doctorate of human behavior from the United States International University. Pioneers in diversity training and initiatives, Dr. Gardenswartz and Dr. Rowe have coauthored numerous articles and books, including The Diversity Toolkit and Diverse Teams at Work. In addition to lecturing, teaching, and speaking widely, they write a Question and Answer column in Mosaics, the newsletter for the Society of Human Resource Managers. They have worked with corporations including IBM, Boeing, GTE, State Farm Insurance Co., Lucent Technologies, ChildrenÕs Hospital of Los Angeles, the IRS, The Los Angeles Times, UCLA, Walt Disney World, MCA, and Prudential Insurance Co.

Product Details

ISBN-13:
9780070220041
Publisher:
McGraw-Hill Companies, The
Publication date:
06/28/1998
Edition description:
Revised Edition
Pages:
428
Product dimensions:
10.60(w) x 11.60(h) x 2.10(d)

Table of Contents

Part I: Making Diversity Work: The What and How for Managers and Trainers: Making This Book Work for You.Diversity Then and Now: Changes and Trends.Examining the Four Layers and Many Dimensions of Diversity.Understanding the Range of Cultural Behaviors and Expectations.Learning the Cultural Etiquette of Communication.Building Multicultural Work Teams.Making Meetings Work in a Culturally Diverse Environment.Performance Evaluation in a Diverse Organization.Part II: Integrating Diversity into Your Organization: Modifying Systems to Capitalize on the Benefits of a Pluralistic Workforce.Creating a Corporate Culture that Embraces Diversity.Why Diversity Programs Fail and What to do About it.Conducting a Diversity Audit.Recruiting a Diverse Workforce.Making Room at the Top (and in the Middle Too).Evaluation and Measurement: Tracking the Effects of Diversity Interventions.Part III: Rounding Out Your Knowledge Base: Realities and Resources.Diversity: Today's Demographic Realities.Valuing Diversity Means More Than Equal Employment Opportunity.Updated Resources for Managing Diversity.Making Diversity Work: Summing it Up.

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