Managing Diversity (Custom) / Edition 6

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More About This Textbook


Managing Diversity provides an inside look at meeting the challenges of cultural diversity in the workplace and profiting from its opportunities. Ideal for any manager or future manager - from the newest team leader to the accomplished head of the organization - this book will help you develop the people skills necessary to succeed in today's ever-changing, diverse work environment. You'll find the background you need to make informed choices. You'll also find processes for shifting viewpoints and integrating new success skills into your daily interactions. Author Norma Carr-Ruffino provides in-depth insights and self-awareness exercises you need to raise awareness of cultural viewpoints and stereotypes by understanding the typical values, habit patterns, and concerns of each major cultural group; build productive relationships among team members, co-workers, customers, suppliers, and other business and personal contacts; learn strategies to overcome barriers and enhance opportunities for members of each group to contribute to organizational excellence; channel diverse talents, viewpoints, and experiences toward building synergy, enhancing creativity, and developing innovative approaches and products; function effectively in multicultural marketplaces in the U.S. and throughout the world; and provide a work environment where all types of individuals can thrive and grow. Select Managing Diversity today and equip yourself with the multicultural skills that will provide the basis for building productive work relationships with all types of people.

How can people rise above their prejudices in order to work together productively? This book offers insight and guidance for anyone working in today's diverse workplace. Anyone who wants to move beyond the homogeneity of the melting pot, beyond legalistic confrontation, to collaborative relationships will find the tools they need in this illuminating book.

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Product Details

  • ISBN-13: 9780536744821
  • Publisher: Pearson Custom Publishing
  • Publication date: 11/28/2003
  • Language: Creek
  • Edition description: Older Edition
  • Edition number: 6
  • Product dimensions: 8.50 (w) x 10.80 (h) x 0.90 (d)

Table of Contents

Ch. 1 Changing with the Dynamic American Workplace 1
Ch. 2 Understanding Cultures: Your Own and Others 31
Ch. 3 Handling Personal Prejudice 89
Ch. 4 Men and Women Working Together 137
Ch. 5 Working with African Americans 207
Ch. 6 Working with Asian Americans 265
Ch. 7 Working with Latino Americans 322
Ch. 8 Working with Gay Persons 367
Ch. 9 Working with Persons with Disabilities 421
Ch. 10 Working with Older Persons 457
Ch. 11 Working with Obese Persons 497
Ch. 12 Managing Diversity: A Multicultural Approach 519
Answer Key to Selected Self-Awareness Activities 558
Index 560
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