Managing Health Services Organizations and Systems / Edition 5

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From the recognized experts in health administration comes a newly revised edition of the authoritative text for health services managers! Articulate and highly readable, the fifth edition of Managing Health Services Organizations and Systems examines virtually every aspect of health services management.

While still providing comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services, the fifth edition has been streamlined for a more focused and integrated presentation of material. Increased emphasis on public health and delivery of public health services is incorporated throughout the text, and expanded content on strategic planning and marketing is offered in separate chapters. A host of other improvements include
* 56 case studies, many new or revised
* extensively updated chapter on healthcare technology
* more figures and tables
* new discussion questions among scores suggested throughout the text
* completely revised instructor's manual with additional cases not included in the text
* comprehensive index

With these extensive revisions, you can be confident that Managing Health Services Organizations and Systems, Fifth Edition, will provide your students with the comprehensive information you have come to expect on health services management. Future health care services managers will benefit from information on managerial problem solving, resource allocation and utilization, effective communication, organizational culture, continuous quality improvement, human resources, facilitation of change, and ethical and legal responsibilities.

Teach your students how to tackle the challengingissues facing today's health services managers with the text trusted by more than 250 colleges and universities across the country. Order this new and improved edition of the best health services management text on the market today!
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Editorial Reviews

Doody's Review Service
Reviewer: Helen Ewing, DHSc, MN, RN (A. T. Still University)
Description: This book provides an overview of the infrastructure and components required for the operation of a healthcare system. The theory is inclusive and the book addresses topics such as healthcare technology, organizational structure, ethical and legal requirements, quality improvement, and leadership skills needed to effectively run a healthcare organization.
Purpose: It is intended as a resource for healthcare professionals who are managing or working in a healthcare system or service organization. The book serves as a reference for complex issues in healthcare management, and it also would be a very effective textbook for all levels of healthcare professionals in graduate and postgraduate university programs.
Audience: The audience is diverse and broad and may include any healthcare professionals involved in healthcare organizations in leadership, educator, or clinical positions.
Features: This excellent overview of the U.S. healthcare system highlights the different structures and frameworks that are required to work together for a functioning unit. The book starts with a very clear introduction that identifies the goals of each chapter. It is laid out well with good use of titles and highlighting to divide up topics. Discussion questions and case studies at the conclusion of each chapter assist in applying theory to practice. The book uses white space effectively with charts, graphs, and illustrations to highlight different sections. It systematically outlines the various processes of system management, chapter by chapter. A strength of the book lies in the comprehensive and readable description of each of the processes required for effective health system management. A section at the end of each chapter provides useful resources for further review.
Assessment: This comprehensive review of many of the components of health system and service organizations provides a wealth of information on healthcare organizations and their infrastructure and would be a worthwhile addition to any healthcare leader's reading resource list.
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Product Details

  • ISBN-13: 9781932529357
  • Publisher: Health Professions Press
  • Publication date: 8/1/2008
  • Edition description: Older Edition
  • Edition number: 5
  • Pages: 664
  • Sales rank: 191,504
  • Product dimensions: 7.20 (w) x 10.00 (h) x 1.40 (d)

Table of Contents

Acronyms Used in Text

Pt. I The Healthcare Setting

Ch. 1 Healthcare in the United States 3

Ch. 2 Types and Structures of Health Services Organizations and Health Systems 59

Ch. 3 Healthcare Technology 121

Ch. 4 Ethical and Legal Environment 169

Pt. II Managing Health Services Organizations and Systems

Ch. 5 The Practice of Management in Health Services Organizations and Health Systems 231

Ch. 6 Managerial Problem Solving and Decision Making 273

Ch. 7 The Quality Imperative 301

Ch. 8 Strategizing 363

Ch. 9 Marketing 401

Ch. 10 Controlling and Allocating Resources 433

Ch. 11 Designing 495

Ch. 12 Leading 533

Ch. 13 Communication 571

Author Index 597

Subject Index 601

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