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Managing Human Behavior in Public and Nonprofit Organizations is the first core textbook specifically written for the management and organizational behavior course taught in undergraduate and graduate programs in public administration, particularly in Masters in Public Administration (MPA) programs. Designed to help students develop the skills and understanding they need in order to become effective and responsible public managers, the book covers all of the essential topics in management and organizational behavior from the perspective of public and non-profit management.
Organizational Behavior as a Way of Thinking and Acting
Knowing and Managing Yourself
Motivating Yourself and Others
Leadership in Public Organizations
Power and Organizational Politics
Communicating Effectively with Others
Working in Groups and Teams
Representing Your Organization 'On the Outside'
Managing Behavior in the Public Interest