Managing Human Resources in the Human Services: Supervisory Challenges / Edition 1

Managing Human Resources in the Human Services: Supervisory Challenges / Edition 1

by Felice Davidson Perlmutter, Darlyne Bailey, Ellen Netting
     
 

ISBN-10: 0195137078

ISBN-13: 9780195137071

Pub. Date: 06/22/2000

Publisher: Oxford University Press, USA

Managerial supervisors are those persons who supervise direct service staff, who oversee human service programs, and who perform macro practice tasks in their agencies on a daily basis. They are not clinical supervisors who oversee the treatment aspects of direct practice, nor are they administrators at the executive level. Managing Human Resources in the Human

Overview

Managerial supervisors are those persons who supervise direct service staff, who oversee human service programs, and who perform macro practice tasks in their agencies on a daily basis. They are not clinical supervisors who oversee the treatment aspects of direct practice, nor are they administrators at the executive level. Managing Human Resources in the Human Services is the first book to address the challenges facing the often under-appreciated managerial supervisors who oversee and provide a crucial organizational structure for work that occurs in human service across the country.
According to authors Perlmutter, Bailey, and Netting the successful managerial supervisor must be able to create and develop the organizational culture in which client-centered practice can occur, balance the demands of administrative leadership with those of workers who see clients, keep a client-centered focus amid the paradoxes that arise in the process, and maintain a healthy professional presence. Managing Human Resources in the Human Service provides valuable guidance to students of administration and to practitioners on the many difficult issues that arise for the managerial supervisor.
Special Features
· Identifies the paradoxical nature of today's human service environment
· Provides practical, readable chapters with immediate applications
· Focuses on how to be an effective supervisor and encourages independent thinking
· Includes an extensive reference list for additional reading
· Written by authors with years of experience in multiple settings

Product Details

ISBN-13:
9780195137071
Publisher:
Oxford University Press, USA
Publication date:
06/22/2000
Edition description:
New Edition
Pages:
256
Product dimensions:
9.10(w) x 6.00(h) x 0.60(d)

Table of Contents

Foreword, John Tropman
Preface
Acknowledgments
Part One. The Changing Context
1. Professional Challenges for Managerial Supervisors
2. Responding to Legal Mandates, coauthored by Karen Cherwony
3. Building Strategic Alliances
4. Humanizing Technology
Part Two. Organizational Adaptive Strategies
5. Facilitating Communication
6. Supporting Diversity
7. Creating and Sustaining Interdisciplinary Teams
8. Motivating, Appraising, and Rewarding
9. Protecting Managers as Workers
10. Evaluating Program Effectiveness
Epilogue: Where Do We Go From Here?
References
Index

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