Managing Information in Complex Organizations: Semiotics and Signals, Complexity and Chaos

Managing Information in Complex Organizations: Semiotics and Signals, Complexity and Chaos

by Kevin C. Desouza, Tobin Hensgen
     
 

ISBN-10: 0765613611

ISBN-13: 9780765613615

Pub. Date: 03/31/2005

Publisher: Taylor & Francis

This seminal work presents an effective design for processing information through five stages, from data to actionable knowledge, in order to influence behavior within organization. The authors incorporate such concepts as evolution, semiotics, entropy, complexity, emergence, crisis, and chaos theory in an intriguing alternative to crisis management that can be…  See more details below

Overview

This seminal work presents an effective design for processing information through five stages, from data to actionable knowledge, in order to influence behavior within organization. The authors incorporate such concepts as evolution, semiotics, entropy, complexity, emergence, crisis, and chaos theory in an intriguing alternative to crisis management that can be applied to any organization. Their model shows how to evaluate and share information to enable the organization to avoid disaster rather than simply respond to it. Additionally, the text presents the first attempt at a multi-disciplinary view of information processing in organizations by tying associated disciplines to their respective impacts on the information process. Illustrations used in the text include an overlay that demonstrates how the non-use of information between agencies contributed to the 9/11 disaster, and an appendix addresses organizing for cyberterrorism.

Product Details

ISBN-13:
9780765613615
Publisher:
Taylor & Francis
Publication date:
03/31/2005
Edition description:
New Edition
Pages:
264
Product dimensions:
6.08(w) x 8.96(h) x 0.52(d)

Table of Contents

1Introduction3
2Organizations of information : semantics, cybernetics, entropy, and signals9
3Information forms and dependence25
4Evolutionary dimension of information processing : semiotics43
5Spatial dimension of information processing : coupling, cohesion, and chaos69
6Temporal dimension of information processing : emergence90
7Information processing, complexity, and crises112
8Barriers to optimal information processing128
9Setting up the organization for optimal information processing146
10Recap and real time169
11The future of information processing174
App. ACyberterrorism and medical errors195
App. BBibliography and suggested readings211

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