Managing Interpersonal Conflict
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.
1100512497
To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Managing Interpersonal Conflict
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.
To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
183.0
In Stock
5
1
Managing Interpersonal Conflict
171
Managing Interpersonal Conflict
171Paperback(New Edition)
$183.00
183.0
In Stock
Product Details
| ISBN-13: | 9780803933125 |
|---|---|
| Publisher: | SAGE Publications |
| Publication date: | 07/01/1992 |
| Series: | Interpersonal Communication Texts , #4 |
| Edition description: | New Edition |
| Pages: | 171 |
| Product dimensions: | 6.00(w) x 9.00(h) x 0.42(d) |
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