Managing Knowledge Assets, Creativity and Innovation

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More About This Textbook


This book nulls together for the first time, works on knowledge and innovation, including the implementation of the processes and products, written by Dorothy A Leonard over more than two Decades. It Consists of articles from journals in diverse fields (e.g. the award-winning article on core rigdities) and book chapters that cover the innovation process, from inception in peoples nedds to its implementation. An underlying theme running throughout the book is managing the flow of knowledge that propels innovation- especially tacit knowledge. Such Knowledge is often to transfer of embody in a new product, process or service. However, only essential but often comprises the most valuable component in the innovation. The empressy for this volume, probes the connections between tacit knowledge,

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Product Details

  • ISBN-13: 9789814295499
  • Publisher: World Scientific Publishing Company, Incorporated
  • Publication date: 12/22/2010
  • Pages: 500
  • Sales rank: 1,260,967
  • Product dimensions: 6.60 (w) x 9.80 (h) x 1.50 (d)

Table of Contents

Preface ix

Acknowledgments xi

Introduction xiii

Part I

1 Managing Technology and New Product Development 3

2 Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development Dorothy A. Leonard Strategic Management Journal, 13, 111-125 (1992) 11

3 How to Integrate Work and Deepen Expertise Dorothy A. Leonard H. Kent Bowen Kifn B. Clark Charles A. Holloway Steven C. Wheelwright Harvard Business Review, 72(5), 121-130(1994) 29

4 Importing and Absorbing Technological Knowledge from outside of the Firm Dorothy A. Leonard Wellsprings of Knowledge: Building and Sustaining The Sources of Innovation. Cambridge, MA: Harvard Business School Press (1998) 41

5 Alliance Clusters in Multimedia: Safety Net or Entanglement? Benjamin Gomes-Cassares Dorothy A. Leonard D. B. Yoffie (Ed.) Competing in the Age of Digital Convergence. Cambridge, MA: Harvard Business School Press (1997) 89

6 Using Mentoring and Storytelling to Transfer Knowledge in the Workplace Walter C. Swap Dorothy A. Leonard Mimi Shields Lisa Abrams Journal of Management Information Systems, 18(1), 95-114 (2001) 137

7 Deep Smarts Dorothy A. Leonard Walter Swap Harvard Business Review, 82(9), 3-12 (2004) 159

8 Building Deep Smarts Through Experience Dorothy A. Leonard Walter Swap Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom. Cambridge, MA: Harvard Business School Press (2005) 171

9 Expertise Dorothy A. Leonard Walter Swap Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom. Cambridge, MA: Harvard Business School Press (2005) 203

10 Experts as Negative Opinion Leaders in the Diffusion of a Technological Innovation Dorothy A. Leonard Journal of Consumer Research, 11 (4), 914-926 (1985) 235

11 Creative Abrasion Dorothy A. Leonard Walter Swap When Sparks Fly: Harnessing the Power of Group Creativity Cambridge, MA: Harvard Business School Press (2005) 251

12 Putting Your Company's Whole Brain to Work Dorothy A. Leonard Susaan Straus Harvard Business Review, 75(4), 111-121 (1997) 287

13 The Role of Tacit Knowledge in Group Innovation Dorothy A. Leonard Sylvia Sensiper California Management Review, 40(3), 112-132 (1998) 301

14 Virtual Teams: Using Communications Technology to Manage Geographically Dispersed Development Groups Dorothy A. Leonard Paul Brands Amy Edmondson Justine Fenwick S. P. Bradley R. L. Nolan (Eds.) Sense and Respond: Capturing Value in the Network Era. Cambridge, MA: Harvard Business School Press (1997) 325

15 Market Research in Product Development Dorothy A. Leonard K. Ichijo I. Nonaka (Eds.) Knowledge Creation and Management: New Challenges for Managers. New York: Oxford University Press (2007) 341

16 Spark Innovation through Empathic Design Dorothy A. Leonard Jeffrey Rayport Harvard Business Review, 75(6), 102-113 (1997) 355

17 Designing the Psychological Environment Dorothy A. Leonard Walter Swap When Sparks Fly: Harnessing the Power of Group Creativity, Cambridge, MA: Harvard Business School Press (2005) 371

Part II

18 The Diffusion and Implementation of Innovations 423

19 Implementation as Mutual Adaptation of Technology and Organization Dorothy A. Leonard Research Policy, 17(5), 251-267 (1988) 429

20 Implementing New Production Technologies: Exercises in Corporate Learning Dorothy A. Leonard M. A. Von Glinow S. A. Monrman (Eds.) Managing Complexity in High Technology Organizations. New York: Oxford University Press (1990) 449

21 Managerial Influence in the Implementation of a New Technology Dorothy A. Leonard Isabelle Deschamps Management Science, 34(10), 1252-1265 (1988) 481

22 Developer-User Interaction and User Satisfaction in Internal Technology Transfer Dorothy A. Leonard Deepak K. Sinha Academy of Management Journal, 36(5), 1125-1139 (1993) 497

23 Diffusing Innovations When the Users Are Not the Choosers: The Case of Dentists Dorothy A. Leonard Knowledge: Creation, Diffusion, Utilization, 6(1), 89-111 (1984) 515

24 Innovation as a Knowledge Generation and Transfer Process Dorothy A. Leonard A. Singhal J. Dealing (Eds.) Communication of Innovations: A Journey with Everett M. Rogers Thousand Oaks, CA: Sage Publications (2006) 541

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