Managing Knowledge / Edition 1

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Overview

This book questions the naïve, self interested and popularized messages that surround knowledge work and knowledge management. Case studies highlight the politics of new communications technologies which are frequently offered as a means for managing knowledge in the workplace.

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Product Details

  • ISBN-13: 9780312233631
  • Publisher: Palgrave Macmillan
  • Publication date: 7/21/2000
  • Edition description: REV
  • Edition number: 1
  • Pages: 288
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.81 (d)

Meet the Author

Craig Prichard teaches communication in the Department of Human Resource Management on Massey University's Turitea Campus in Palmerston North.

Richard Hull is Lecturer in Sociology in the Department of Human Sciences, and the Centre for Research on Culture, Innovation, and Technology, both at Brunel University.

Mike Chumer is the Multi-Media Librarian responsible for media and digital services in the John Cotton Dana Library at Rutgers University. He is also adjunct faculty for the School of Communication, Information, and Library Studies at Rutgers.

Hugh Willmott is Professor of Organisational Analysis in the Manchester School of Management at UMIST, UK.

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Table of Contents

Knowledge Managers—History and Challenges—Claire McInerney & Darcy LeFevre
• Intellectual Capital: Managing by Numbers—Ali Yakhlef & Miriam Salzer-Morling
• Bugged: The Software Development Process—Lynne Baxter
• Knowledge Management and the Conduct of Expert Labor—Hull Richard
• Safe Enclaves, Political Enclaves and Knowledge of Working—Niall Hayes & Geoff Walsham
• Intranets and Knowledge Management: De-centered Technologies and the Limits of Technological Discourse—Sue Newell, Harry Scarborough, Jacky Swan & Donald Hislop
• The Bearable Lightness of Control; Organizational Reflexivity and the Politics of Knowledge of Management—Alan McKinlay
• Human Capitals or Capitalizing on Humanity?: Knowledge and Skills in Interactive Service Work—Chris Warhurst, Paul Thompson & George Callaghan
• Re-pairing Knowledge Worker and Service Worker: A Critical Autobiography of Stepping into the Shoes of My Other—Dorothy Lander
• Knowledge Workers R Us: Academics, Practitioners and the Specific Intellectual—Deborah Jones
• Know, Learn and Share!: The Knowledge Phenomena and the Construction of a Communicative and Knowledge Consumptive Body—Craig Prichard

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