Managing Knowledge: Experts, Agencies and Organisationsby Steven Albert
Pub. Date: 10/02/1997
Publisher: Cambridge University Press
This book explores the growing phenomenon of atypical work manifested in workforce flexibility, mobility, the feminization of professional employment, and technological changes. Albert and Bradley focus upon an influential group of knowledge-based employees - experts - and show the way in which they are ushering in changes in the work environment by resorting to atypical employment arrangements which are enhanced by an agency system. Case studies are developed from companies including AT&T, The Hollywood film industry, London accounting firms, and specialised agencies such as Labforce and Knowledge Net.
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Table of ContentsIntroduction: The supply side in context; Part I. Expert Employees and their New Organisation: 1. Trends in the labour market; 2. Adaptations in the labour market and the expert employee; 3. From the firm to the agency; 4. Expert agency employment as a facilitator of intellectual capital; 5. The temporal advantages of agency work for the expert employee; 6. Taking stock; Part II. The Labour Market and the Expert Employee: 7. AT & T's special employment policies for expert employees; 8. An external temporary agency and expert employees; 9. The Hollywood Agency system; 10. The internet as an agent; 11. Labour market segments re-examined; 12. Conclusion; Appendices; Bibliography.
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