Managing Knowledge: Experts, Agencies and Organisations

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This book explores the growing phenomenon of atypical work manifested in workforce flexibility, mobility, the feminization of professional employment, and technological changes. Albert and Bradley focus upon an influential group of knowledge-based employees - experts - and show the way in which they are ushering in changes in the work environment by resorting to atypical employment arrangements which are enhanced by an agency system. Case studies are developed from companies including AT&T, The Hollywood film industry, London accounting firms, and specialised agencies such as Labforce and Knowledge Net.
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Editorial Reviews

From the Publisher
'At a time when more and more attention is being paid to the role of knowledge in the economy it is timely to have a supply-side account of labour market change that suggests that not all atypical, agency-based work and other casual work arrangements are deleterious to the worker.' David Rooney, Prometheus
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Product Details

  • ISBN-13: 9780521561501
  • Publisher: Cambridge University Press
  • Publication date: 10/2/1997
  • Pages: 227
  • Product dimensions: 5.98 (w) x 8.98 (h) x 0.79 (d)

Table of Contents

List of figures
List of tables
Introduction: the supply-side in context 1
Pt. 1 Expert employees and their new organization
1 Trends in the labour market 17
2 Adaptations in the labour market and the expert employee 36
3 From the firm to the agency 49
4 Expert agency employment as a facilitator of intellectual capital 64
5 The temporal advantages of agency work for the expert employee 82
6 Taking stock 98
Pt. 2 The labour market and the expert employee
7 AT&T's special employment policies for expert employees 107
8 An external temporary agency and expert employees 120
9 The Hollywood agency system 132
10 The Internet as an agent 144
11 Labour market segments re-examined 152
12 Agents and intellectual capital 160
App. A Formal exposition of Winston model 169
App. B Agency employment and search costs 173
Notes 183
References 197
Index 209
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