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Managing Knowledge With Artificial Intelligence

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Overview

In clear, readable language, consultant and researcher Kevin Desouza accomplishes an unlikely feat: explaining artificial intelligence to nonspecialists, in a way that experts will recognize and accept as correct and immediately applicable. Workers in knowledge management are relatively isolated from each other, businesspeople are still unconvinced that artificial intelligence has much to offer, and engineers creating the latest algorithm or device seldom consider its value for ...

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Overview

In clear, readable language, consultant and researcher Kevin Desouza accomplishes an unlikely feat: explaining artificial intelligence to nonspecialists, in a way that experts will recognize and accept as correct and immediately applicable. Workers in knowledge management are relatively isolated from each other, businesspeople are still unconvinced that artificial intelligence has much to offer, and engineers creating the latest algorithm or device seldom consider its value for businesspeople—Desouza seeks to change all that.

He maintains that knowledge will be traded like physical goods, and that businesses must leverage knowledge resources within its organizations to survive in a highly competitive marketplace. Introducing us the concepts and significance of knowledge management, he shows that incorporating artificial intelligence computer-based techniques into business settings can provide truly significant gains in productivity. This book is among the first of its kind to provide a comprehensive one-stop guide to the basics of knowledge management, plus a lucid explanation of A.I., and how to use it in almost all types of organizational settings.

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Product Details

  • ISBN-13: 9781567204919
  • Publisher: ABC-CLIO, Incorporated
  • Publication date: 7/30/2002
  • Pages: 270
  • Lexile: 1250L (what's this?)
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.63 (d)

Meet the Author

KEVIN C. DESOUZA is Research Associate with the Center for Research in Information Management, University of Illinois, Chicago. He lectures widely on topics in e-commerce, data warehousing, data management, and computer-based training, and has served in various managerial and technical capacities with organizations worldwide.

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Table of Contents

Preface
Acknowledgments
Pt. I Foundations
1 Introduction 3
2 Intangible One: Knowledge 9
3 Intangible Two: Intelligence 27
4 Backbone: Data Warehouses and On-Line Analytical Processing (OLAP) 41
Pt. II Nonlearning Intelligent Techniques
5 The World of Rules: Expert Systems 67
6 Cocaine of Science: Fuzzy Logic 87
7 Past Experiences: Case-Based Reasoning 103
Pt. III Machine Learning Techniques
8 Survival of the Fittest: Genetic Algorithms 121
9 Modeling the Human Brain: Neural Networks 143
10 Small Yet Powerful: Intelligent Agents 165
Pt. IV The Future
11 Two Minds Are Better Than One: Hybrid Systems 193
Outlook 205
App. A: Suggested Readings 217
App. B Artificial Intelligence Vendors 221
References 225
Index 243
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Customer Reviews

Average Rating 4.5
( 4 )
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Sort by: Showing all of 4 Customer Reviews
  • Anonymous

    Posted April 4, 2003

    Intersection between KM and AI

    Any reader who has a curiosity for knowledge management and artificial intelligence will enjoy ¿Managing Knowledge with Artificial Intelligence: An Introduction with Guidelines for Nonspecialists¿ written by Kevin C. Desouza. The book talks about a cutting edge topic in business ¿ how artificial Intelligence can aid knowledge management in organizations. The book covers this topic with an abundance of business examples from accounting, information systems, strategy, marketing, economics and finance with detailed explanations of artificial intelligence that ranges from expert systems to intelligent agents. Readers can use this book as a comprehensive introductory guide for knowledge management and artificial intelligence. The book also has a very unique target group ¿ non-specialists. Generally, it is hard to find a book written for non-specialists about this type of topic. The author accomplishes this task by using easy to understand language and by providing various illustrative business examples that any business professionals would be very familiar with. The book lets readers feel that the topic is easily understandable and lets them discover this new frontier by themselves. ¿Managing Knowledge with Artificial Intelligence¿ is amusing and highly recommended.

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  • Anonymous

    Posted July 10, 2002

    Interesting Book And Good Compilation

    As I had Desouza as a professor for a course on knowledge management systems, I have seen parts of this material. Anyone who wants to learn the basics of AI and its applicability to KM should pick this one up

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  • Anonymous

    Posted May 13, 2002

    Excellent Review of AI for Knowledge Management

    A good introduction to the application of AI based methods to Knowledge Management. Desouza, argues that knowledge management can gain a lot from intelligent mechanisms.

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  • Anonymous

    Posted June 14, 2002

    A nice blend of KM and AI

    Knowing Desouza, he has a nac for writing simplistically yet emphatically. Hence, I would recommend the book. I have read selected chapters on neural networks and case based reasoning,they are well written.

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