Managing Long-Term Care / Edition 1

Managing Long-Term Care / Edition 1

by Connie Evashwick, James Riedel
     
 

Numerous unique considerations associated with long-term care (LTC) make managing LTC services different from managing a hospital, managed care organization, or other healthcare operation. The culture, clients, families, financing—virtually every aspect of long-term care—differ from those in other healthcare organizations. In Managing Long-Term Care,

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Overview

Numerous unique considerations associated with long-term care (LTC) make managing LTC services different from managing a hospital, managed care organization, or other healthcare operation. The culture, clients, families, financing—virtually every aspect of long-term care—differ from those in other healthcare organizations. In Managing Long-Term Care, authors Connie Evashwick and James Riedel introduce the reader to management concepts that can be applied to a wide range of LTC settings, including provider, payer, or regulatory organizations. This book does not provide all of the "answers," but provokes the thinking required for decision making, presents a framework for working with various issues, and offers sources for further information. It is a practical look at the daily management challenges found in the long-term care environment.

Product Details

ISBN-13:
9781567932256
Publisher:
Health Administration Press
Publication date:
01/28/2004
Edition description:
AMERICAN COLLEGE OF HEALTHCARE EXEC
Pages:
228
Product dimensions:
6.20(w) x 9.30(h) x 0.70(d)

Meet the Author

Table of Contents

Forewordxiii
Prefacexvii
Acknowledgmentsxix
Part IIntroduction1
1Leadership and Management3
Leadership Versus Management3
Leadership4
Management Theories6
Leadership and Management Styles10
Management Competencies12
Summary13
Keys to Management Success14
Review Questions14
2Introduction to Long-Term Care Services17
Definition17
Services18
Integration21
Policies and Impact on Services24
Ideal System26
Summary27
Keys to Management Success27
Review Questions28
3Clients, Including Families29
Rationale29
Care Recipients30
Definitions32
Cultural and Language Issues36
Patients' Rights37
Families37
Summary39
Keys to Management Success39
Review Questions40
Part IIManagement Functions41
4Human Resources43
The Value of People44
The Long-Term Care Workforce45
Human Resource Functions47
Complying with Regulations61
The Human Resources Plan63
Summary68
Keys to Management Success68
Review Questions69
5Management Teams71
Definition72
Benefits and Drawbacks73
Size and Composition75
Team Development76
Structure and Authorities79
Major Functions80
Summary82
Keys to Management Success82
Review Questions83
6Financing85
Major Sources of Revenue87
Major Expenditures97
Finance Operations98
Capital Finance101
Summary102
Keys to Management Success102
Review Questions103
7Strategic Planning105
Participants106
Benefits107
Basic Components108
Summary120
Keys to Management Success121
Review Questions121
8Marketing123
Definition and Framework124
Clients128
Relationship to Strategic Planning129
Management and Staff Involvement131
Types of Promotion132
Allocating Effort133
Summary134
Keys to Management Success134
Review Questions135
9Licensing, Accreditation, Certification, and Quality137
Licensing138
Certification140
Accreditation141
Quality142
Summary147
Keys to Management Success148
Review Questions148
10Information Systems151
Definition152
A Model Integrated Information System153
Privacy and Security159
Management's Role160
Vendors162
Summary163
Keys to Management Success163
Review Questions164
11Space and Equipment165
Physical Environment166
Decor and Ambiance168
Equipment and Furniture170
Regulations172
Financing173
Summary174
Keys to Management Success174
Review Questions175
12Ethics177
Ethics in Business178
Ethics Committees186
Management Ethics187
Evaluation190
Ultimate Responsibility192
Summary193
Keys to Management Success194
Review Questions194
Part IIIManaging Your Future197
13Moving from Management to Leadership199
Core Competencies Needed by Leaders of the Future199
Relationship Skills201
Executive Style205
Summary206
Keys to Career Success207
Review Questions208
14Managing Your Career209
Determine Where You Want to Be209
Establish a Plan211
Know Yourself212
Prepare for Continuous Learning213
Build Relationships214
Educate Others and Give Back215
Strive for Balance216
Enjoy Your Job216
Summary217
Keys to Career Success217
Review Questions218
Suggested Readings219
Index222
About the Authors227

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